Help Desk Analyst Jobs in Litchfield Park, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 9 hours ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 9 hours ago
A positive future for every child Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a...
Advanced Technical Support Specialist
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
A client of Sharp Decisions Inc. is looking for a Help Desk Analyst to be based in Phoenix AZ. This role is 100% onsite (Monday to Friday) Contract on W2 only....
It Application Support Analyst (Webmaster)
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. IT Application Support Analyst (Webmaster) Job...
Digital Supply Chain (DSCS) Sr Technical Support Analyst
- Glendale, AZ (12 miles from Litchfield Park, AZ)
- 2 days ago
- Glendale, AZ (12 miles from Litchfield Park, AZ)
- 2 days ago
Requisition ID: 283287 Relocation Authorized: National/International - Accompanied Telework Type: Hybrid Work Location: Glendale, AZ Extraordinary teams building inspiring projects: Since 1898, we...
Desktop Support Analyst I, Fully Remote (Works in AZ Time Zone)
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 2 days ago
Microsoft Windows Operating Systems (O365) Good analytical approach to the job Good decision making Strong communication skills (verbal and written) Strong organizational skills Strong interpersonal...
Remote Work- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
Who is BAMKO? BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last...
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system. This includes -providing customer service support, including answering...
Oracle ERP/EBS P2P Technical Support Analyst
- Glendale, AZ (12 miles from Litchfield Park, AZ)
- 3 days ago
- Glendale, AZ (12 miles from Litchfield Park, AZ)
- 3 days ago
Oracle ERP/EBS P2P Technical Support Analyst Job Description - Position:Oracle ERP/EBS P2P Technical Support Analyst Location: Glendale, AZ | Needed Local Duration:6 months Contract Description:...
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 3 days ago
Systems including M365 Support Strong Customer Service techniques in an IT environment ITIL framework IT Service Management Software (i.e., ServiceNow) Proficient in IT procurement processes and procedures...
Tier 2 Desktop Support Technician
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Tier 1 Desktop Support Technician
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
Company Overview Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is...
Entry-Level IT Support Associate (B)
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
- Phoenix, AZ (19 miles from Litchfield Park, AZ)
- 4 days ago
Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Phoenix, AZ data center, will...
Demographic Data for Litchfield Park, AZ
Moving to Litchfield Park, AZ? Find some basic demographic data about Litchfield Park, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Litchfield Park, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Litchfield Park, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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