Help Desk Analyst Jobs in Arizona
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Title: Computer Service Desk Technician Location: Tempe AZ Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help. If you know what to do next, this might...
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
Technical Support Specialist Medix Healthcare FULLY REMOTE, EQUIPMENT PROVIDED ** DO NOT APPLY IF YOU LIVE IN CALIFORNIA ** Full time, 40 Hours per week, Need Flexibility $21.15-23.50/hour Job...
Remote WorkBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver...
IT Support Representative - Talking Stick Resort Amphitheatre
- Phoenix, AZ
- 22 hours ago
- Phoenix, AZ
- 22 hours ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Loads software such as operating systems, office, and operations software onto computers....
Experience, troubleshooting, both Mac and Windows operating system Strong knowledge of Google Workspace Scripting knowledge: bash/python/powershell or other languages Experience with networking concepts...
Install, configure and maintain operating systems, applications and associated hardware....
Posting Details Posted: March 3, 2025 Full-Time On-site Locations Showing 1 location Corporate Center 1160 N Winstel Blvd Tucson, AZ 85716, USA Job Details Description JOB TITLE: Help Desk...
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector: Tucson Sector HQ, Policy...
Company Cox Communications, Inc. Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need...
Remote Workperforms follow-up to ensure proper resolution; analyzes and resolves performance problems involving the operating system and associated hardware; performs related duties as required or assigned....
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6%...
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast....
ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in...
Demographic Data for Arizona
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Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Arizona
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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