Help Desk Technician Jobs in Quantico, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT/Helpdesk Support Specialist
- Triangle, VA (3 miles from Quantico, VA)
- 3 days ago
- Triangle, VA (3 miles from Quantico, VA)
- 3 days ago
As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....
IT Support Technician/Desktop Support
- Chantilly, VA (22 miles from Quantico, VA)
- 1 day ago
- Chantilly, VA (22 miles from Quantico, VA)
- 1 day ago
IT Support Technician/Desktop Support#25-60706 $29.37-$31.78 per hour Chantilly, VA All On-site Job Description Our Client, a Medical Research company, is looking for an IT Support...
- La Plata, MD (22 miles from Quantico, VA)
- 2 days ago
- La Plata, MD (22 miles from Quantico, VA)
- 2 days ago
Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges...
Cyber Workforce Qualification and Training Support Specialist
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 2 days ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 2 days ago
We are hiring for a Cyber Workforce Qualification and Training Support Specialist for our Cyber Workforce Qualification and Training Support team in support of the Army G6. The ideal candidate...
TS/SCI CI Poly - Hardware Technician
- Chantilly, VA (22 miles from Quantico, VA)
- 2 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 2 days ago
The Hardware Technician will work with a team of technicians to install, maintain, and upgrade information system applications, hardware, and some end-user software. -This position will allow for...
Help Desk/Tester NewGen Technologies, Inc. View Employer's ProfileFOLLOW EMPLOYER Today Top Secret Mid Level Career (5+ yrs experience) IT - Software Quantico, VA (OFF-SITE/HYBRID) NewGen is...
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 3 days ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 3 days ago
Mid Cyber Counterintelligence Desk Officer/ Counterintelligence Prescient Edge View Employer's Profile FOLLOW EMPLOYER Today Top Secret/SCI Unspecified Unspecified IT - Security Fort Belvoir, VA...
- Springfield, VA (17 miles from Quantico, VA)
- 3 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 3 days ago
Job Title: Desktop Support Location: Springfield, VA Pay: $70-90k Company Summary: Our client is a proven leader in information technology, innovative strategic technical planning, and program...
- Manassas, VA (14 miles from Quantico, VA)
- 4 days ago
- Manassas, VA (14 miles from Quantico, VA)
- 4 days ago
Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...
The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing comprehensive operational and maintenance support for the Defense Agencies Initiative (DAI). This role includes...
- Chantilly, VA (22 miles from Quantico, VA)
- 4 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 4 days ago
systems Degree or Certification: High School or equivalent diploma PREFERRED An Associates degree or 2+ years of professional or military experience in an IT-related field Job details...
- Newington, VA (17 miles from Quantico, VA)
- 5 days ago
- Newington, VA (17 miles from Quantico, VA)
- 5 days ago
HOW A SYSTEMS ADMINISTRATOR SENIOR MAKE AN IMPACT Manages the functionality and efficiency of a group of computers running on one or more operating systems Works within the larger team to achieve the...
- Springfield, VA (17 miles from Quantico, VA)
- 5 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 5 days ago
Description The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and...
Technical Support (Tier 2) Engineer
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
Overview Arcfield was purpose-built to protect the nation and its allies through innovations in digital transformation, space mission engineering and launch assurance, miniaturized sensors and...
Responsibilities Provide technical support to the end users. Support may take various forms, including phone conversations, email messages, and virtual interaction. Support functions to the...
Demographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Quantico, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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