Help Desk Technician Jobs in Groveport, OH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representatives
- Hilliard, OH (19 miles from Groveport, OH)
- 2 hours ago
- Hilliard, OH (19 miles from Groveport, OH)
- 2 hours ago
MICRO CENTER is the nation’s leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
- Columbus, OH (19 miles from Groveport, OH)
- 2 hours ago
- Columbus, OH (19 miles from Groveport, OH)
- 2 hours ago
Technical Support Columbus, OH PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for the users who...
- Columbus, OH (19 miles from Groveport, OH)
- 11 hours ago
- Columbus, OH (19 miles from Groveport, OH)
- 11 hours ago
Xerox Client Support Specialist in Columbus , Ohio Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote Work- Columbus, OH (19 miles from Groveport, OH)
- 14 hours ago
- Columbus, OH (19 miles from Groveport, OH)
- 14 hours ago
Major Responsibilities/Essential Functions Provides first-line support for system-based access issues, network, cloud support using phone, email, chat and ServiceNow. This involves explaining...
IT Support Technician (ONSITE)
- New Albany, OH (17 miles from Groveport, OH)
- 16 hours ago
- New Albany, OH (17 miles from Groveport, OH)
- 16 hours ago
Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about...
- Columbus, OH (19 miles from Groveport, OH)
- 20 hours ago
- Columbus, OH (19 miles from Groveport, OH)
- 20 hours ago
TEKsystems is seeking a PC Technician for one of our clients based out of Columbus, OH. Job Description Provide on-site desktop support for all hardware. Set up, configure, install, and maintain...
You'll be: Loading operating systems and proprietary data systems Integrating and configuring PC hardware, operating system software, and peripherals Assembling PC electronic components, installing...
Youll be: Loading operating systems and proprietary data systems Integrating and configuring PC hardware, operating system software, and peripherals Assembling PC electronic components, installing circuit...
Epic Certified Willow Inpatient Support Specialist
- Columbus, OH (19 miles from Groveport, OH)
- 1 day ago
- Columbus, OH (19 miles from Groveport, OH)
- 1 day ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Columbus, OH (19 miles from Groveport, OH)
- 2 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 2 days ago
IT Support Coordinator If you desire a job that offers meaningful work, consider joining our team that serves Ohio's public safety officers! The mission of Ohio Police and Fire Pension Fund (OP&F)...
- Lewis Center, OH (24 miles from Groveport, OH)
- 2 days ago
- Lewis Center, OH (24 miles from Groveport, OH)
- 2 days ago
Required Experience: At least five (5) years of experience in the following: Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management...
Remote Work- Columbus, OH (19 miles from Groveport, OH)
- 2 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Columbus, OH (19 miles from Groveport, OH)
- 3 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 3 days ago
We are looking for Network Support engineer @ Columbus, OH Technical, Business & Role Skills : Network Support engineer in charge of all retail sites for a financial customer. 3 Years of...
- Columbus, OH (19 miles from Groveport, OH)
- 3 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 3 days ago
Summary: The IT Support Technician provides computer hardware and software support to internal users, with an emphasis on effective issue resolution and customer satisfaction. The ITSS Technician...
Desktop & Asset Management Support Specialist
- Columbus, OH (19 miles from Groveport, OH)
- 4 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 4 days ago
Experience working in a help-desk or desktop support environment doing mid-level or advanced troubleshooting of current desktop/ laptop/ tablet hardware operating systems....
Demographic Data for Groveport, OH
Moving to Groveport, OH? Find some basic demographic data about Groveport, OH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Groveport, OH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Groveport, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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