Help Desk Technician Jobs in Suitland, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 303 Jobs

IT/Helpdesk Support Specialist

  • Lorton, VA (19 miles from Suitland, MD)
  • 2 days ago
  • Lorton, VA (19 miles from Suitland, MD)
  • 2 days ago

As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....

IT Help Desk NEW

  • Fort Meade, MD (18 miles from Suitland, MD)
  • 7 hours ago
  • Fort Meade, MD (18 miles from Suitland, MD)
  • 7 hours ago

IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...

MyChart Service Desk Agent TEAM 1

  • Washington, DC (7 miles from Suitland, MD)
  • 7 hours ago
  • Washington, DC (7 miles from Suitland, MD)
  • 7 hours ago

MyChart Service Desk Agent TEAM 1 United States Contract Yes 12774 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...

Remote Work

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • Washington, DC (7 miles from Suitland, MD)
  • 8 hours ago
  • Washington, DC (7 miles from Suitland, MD)
  • 8 hours ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Senior Help Desk Technician

  • Washington, DC (7 miles from Suitland, MD)
  • 12 hours ago
  • Washington, DC (7 miles from Suitland, MD)
  • 12 hours ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations....

Help Desk Technician Mid-level - Active Top Secret Required

  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago
  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago

As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter....

Training Support Specialist

  • La Plata, MD (22 miles from Suitland, MD)
  • 1 day ago
  • La Plata, MD (22 miles from Suitland, MD)
  • 1 day ago

Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges...

Mac Desktop Engineer with Jamf and o365

  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago
  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago

Scientific Research Company Washington DC Work Onsite Needed ASAP Contract to possible perm Level 3 MAC Desktop Engineer with Jamf Pro and Microsoft 365- enterprise Setting Job Title: Level 3 Mac...

Cyber Workforce Qualification and Training Support Specialist

  • Fort Belvoir, VA (15 miles from Suitland, MD)
  • 1 day ago
  • Fort Belvoir, VA (15 miles from Suitland, MD)
  • 1 day ago

We are hiring for a Cyber Workforce Qualification and Training Support Specialist for our Cyber Workforce Qualification and Training Support team in support of the Army G6. The ideal candidate...

Cloud Technical Support Engineer US Public Sector - 32590

  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago
  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

Service Desk Technician/VTC

  • Reston, VA (24 miles from Suitland, MD)
  • 1 day ago
  • Reston, VA (24 miles from Suitland, MD)
  • 1 day ago

The Leidos National Security Sector is hiring for an upcoming Service Desk/VTC Technician to support US Army Central G2. The program provides IT repair, maintenance, operations, logistics, and...

Help Desk/Tester

  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago
  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago

Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...

IT Support Tech - On-Call/As-Needed (Contract)

  • Rockville, MD (21 miles from Suitland, MD)
  • 1 day ago
  • Rockville, MD (21 miles from Suitland, MD)
  • 1 day ago

IT Support Tech - On-Call/As-Needed (Contract) (DC Metro Area) compensation: $50/Hour We're looking for a dependable IT Support Technician available on an as-needed basis to assist with client...

Conference Support Specialist

  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago
  • Washington, DC (7 miles from Suitland, MD)
  • 1 day ago

National Capitol Contracting Position Title: Conference Support Specialist Requisition ID: 1069 Location: Environmental Protection Agency, Washington, DC, US Category: Full Time Job Class:...

Cloud Support Engineer (TS/SCI FSPoly)

  • Reston, VA (24 miles from Suitland, MD)
  • 1 day ago
  • Reston, VA (24 miles from Suitland, MD)
  • 1 day ago

Zachary Piper Solutions is seeking Cloud Support Engineers - Digital Escorts to support a critical intelligence cloud security program in the following locations; Reston, VA; Redmond, WA. The team...

Demographic Data for Suitland, MD

Moving to Suitland, MD? Find some basic demographic data about Suitland, MD below.

Local
National
31,635
396
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Suitland, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Suitland, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Suitland, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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