Help Desk Technician Jobs in Norcross, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Certified Willow Inpatient Support Specialist
- Atlanta, GA (16 miles from Norcross, GA)
- 17 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Atlanta, GA (16 miles from Norcross, GA)
- 17 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 17 hours ago
Kilpatrick, a large international law firm, is seeking a Client Support Specialist for our Finance Department in our Chicago, Dallas, Houston or Atlanta office. This position will be part of our...
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms,...
Facilities Data Support Specialist
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Facilities Data Support Specialist Job Description Summary The Facilities Data Support Specialist will assist leadership in the daily function of work order control. This position's primary...
AI Application & GPU Support Engineer - REMOTE
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Req ID: 317296 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Remote Work- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Systems and Platforms : Microsoft Windows 10-11, Microsoft 365, Exchange Online, InTune Engineering Software : SolidWorks, SolidWorks PDM, AutoCAD Security Systems : S2 NetBox Access Control Communication...
Associate Workstation PC Technician - Atlanta
- Berkeley Lake, GA (2 miles from Norcross, GA)
- 1 day ago
- Berkeley Lake, GA (2 miles from Norcross, GA)
- 1 day ago
The ideal candidate will have experience with Windows operating systems, Microsoft Office 365, MS Teams, and basic desktop and networking support....
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
system patches....
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
Job Description: Responsibilities Provide support for internally developed software applications and assist in troubleshooting customer system issues related to Kaleris /Navis products. Manage...
- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote Work- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
Practice: Managed Services Position Title: Service Desk Agent Position Location: Remote (Friday to Tuesday 11PM to 7AM CST) Reports to: Team Lead, Service Desk Agent Job Summary: The Customer...
- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 4 days ago
Location: Atlanta, GA Description: Our client is currently seeking Desktop support Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related to the repair...
Help Desk Support Specialist - Hybrid
- Conyers, GA (18 miles from Norcross, GA)
- 4 days ago
- Conyers, GA (18 miles from Norcross, GA)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Norcross, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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