Help Desk Technician Jobs in Georgia
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Advanced Technology Services
- Augusta, GA
- 11 days ago
- Advanced Technology Services
- Augusta, GA
- 11 days ago
Principal Duties/Responsibilities: · Repairs entry-level equipment at component level. · Works to improve technical skills through on-the-job technical training, technical projects and...
LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing...
Remote Mac Help Desk Support with a Minimum of 3 Years Exp
- Atlanta, GA
- 9 hours ago
- Atlanta, GA
- 9 hours ago
Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...
Remote WorkCompany Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
systems including Windows and Apple OS (Preferred) Knowledge, Skills and Abilities : Problem Solving Expertise in identifying, diagnosing, and resolving complex technical issues in business technology...
Candidates for this position should be familiar with SQL, experience with relational databases, Windows Operating Systems and web applications....
Upgrades operating systems and application software. Troubleshoots problems and provides customer assistance and training....
system environments Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring, and logging, as well as local and...
Helpdesk Support Alpharetta, GA PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for the users...
Working with internal stakeholders and brand leaders on desktop support/IT support issues. Working with CEO, Presidents, branches to help with IT features. - Pay rate is between $23 and $30/hr. We...
Company Description Pay Rates Starting between: $11.38 - $14.88 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment...
Job Title Desktop Support Specialist Job Description Summary POSITION PURPOSE Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users...
An employer is looking for a Level 2 Production Support analyst to resolve incidents escalated from level 1 and can develop code, troubleshoot code, resolve code. This is a member facing...
TeamViewer, Dameware, VNC) o Familiarity with ITIL v3/v4 foundational concepts o Ability to occasionally travel to Greif plants throughout the United States o Reliable transportation to Smyrna, GA office...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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