Help Desk Analyst Jobs in Milwaukee, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Analyst Job Description: Are you passionate about IT and love working with technology?...
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
. - Participate in installing, configuring, and maintaining computer operating systems and images. - Install and troubleshoot peripherals for users. - Aid in troubleshooting smartphones and other related...
W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite
- Milwaukee, WI
- 9 hours ago
- Milwaukee, WI
- 9 hours ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
IT Production Support Specialist 2 (CA-View )
- Brookfield, WI (9 miles from Milwaukee, WI)
- 13 hours ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 13 hours ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...
Install, configure, and maintain computer operating systems and images. Troubleshoot and install peripherals like printers and smartphones....
Desktop Support Zoo Seasonal Point of Sale Technician - $24 CTC - ONSITE (WI RESIDENT)
- Milwaukee, WI
- 1 day ago
- Milwaukee, WI
- 1 day ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
- Milwaukee, WI
- 2 days ago
- Milwaukee, WI
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
JOB REQUIREMENTS: What you will do Under limited supervision, providesremote technical support to JCI service providers and authorizeddistributors/representatives with solutions to diverse...
Exempt/Full-time/On-site Reports to: IT Infrastructure Manager Summary: The Senior Helpdesk / Systems Administrator is responsible for providing high-quality technical support and system...
Technical Support Specialist Tractors
- Racine, WI (22 miles from Milwaukee, WI)
- 5 days ago
- Racine, WI (22 miles from Milwaukee, WI)
- 5 days ago
JOB REQUIREMENTS: Technical Support Specialist - Tractors LocationUS-IA-Ames \| US-WI-Racine \| CA-SK-Saskatoon \| US-PA-New Holland ID2025-26656 Category Support Position Type Full-time Overview...
- Brown Deer, WI (7 miles from Milwaukee, WI)
- 7 days ago
- Brown Deer, WI (7 miles from Milwaukee, WI)
- 7 days ago
We are looking for Desktop Support Technician's with the below skills: Expert in troubleshooting windows & macs Support end user and resolve issues Manage inventory ; track inward & outward Expert...
AE Business Solutions seeking an IT Support Technician to take on an onsite contract position in Milwaukee. The IT Support Technician will assist the organization with IT hardware related duties...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Milwaukee, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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