Help Desk Analyst Jobs in Wisconsin
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Zoo Seasonal Point of Sale Technician - $24 CTC - ONSITE (WI RESIDENT)
- Milwaukee, WI
- 3 hours ago
- Milwaukee, WI
- 3 hours ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
Desktop Support at Onsite ( W2 & C2C ) - locals only - State Client exp need
- Madison, WI
- 3 hours ago
- Madison, WI
- 3 hours ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
JOB REQUIREMENTS: Who We Are We\'re a software company. We makeInformaCast and Visitor Aware - a combination of great notificationsoftware and visitor management software - and we sell it to...
Epic Certified Willow Inpatient Support Specialist
- Milwaukee, WI
- 12 hours ago
- Milwaukee, WI
- 12 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
, database, sql, sql server, sql database Top Skills Details cad software,cad program,Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Technical support,cad/cam,cam software...
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
Primary Responsibilities: 1. Providing IT Support over the phone, through e-mail, chat, in person, or via remote control. 2. Experience with Windows 10, Mac OS, Office 365, ServiceNow, BitLocker...
- Milwaukee, WI
- 1 day ago
- Milwaukee, WI
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
JOB REQUIREMENTS: What you will do Responsible for technical productsupport of Water based Fire Protection Systems in the Americas. TheField Technical Support Engineer is in direct contact with...
CAMECA Instruments, Inc. is a world leading supplier of microanalytical and metrology instrumentation for research and process control. Our instruments measure elemental and isotopic composition...
JOB REQUIREMENTS: What you will do Under limited supervision, providesremote technical support to JCI service providers and authorizeddistributors/representatives with solutions to diverse...
systems Basic computernetworking Version control systems Working knowledge of at least oneprogramming or scripting language ***** APPLICATION INSTRUCTIONS:E-Mail a Rsum: ......
Exempt/Full-time/On-site Reports to: IT Infrastructure Manager Summary: The Senior Helpdesk / Systems Administrator is responsible for providing high-quality technical support and system...
JOB REQUIREMENTS: Technical Support Specialist - Tractors LocationUS-IA-Ames \| US-WI-Racine \| CA-SK-Saskatoon \| US-PA-New Holland ID2025-26656 Category Support Position Type Full-time Overview...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Wisconsin
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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