Help Desk Analyst Jobs in Kenosha, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Lake Bluff, IL (23 miles from Kenosha, WI)
- 7 days ago
- Lake Bluff, IL (23 miles from Kenosha, WI)
- 7 days ago
at Manpower Group in Lake Bluff, Illinois, United States Job Description Experis IT ManpowerGroup has partnered with a leading Medical Device Company in the Abbott Park, IL (Onsite) for a CMDB...
- Lake Villa, IL (19 miles from Kenosha, WI)
- 8 days ago
- Lake Villa, IL (19 miles from Kenosha, WI)
- 8 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- North Chicago, IL (20 miles from Kenosha, WI)
- 9 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 9 days ago
This job was posted by : For moreinformation, please see: Title:** Computer Support Analyst\\**Location:** North Chicago, Illinois, United States\\**Department:** Information Technology\\**Work...
Information Technology Support Engineer
- Gurnee, IL (17 miles from Kenosha, WI)
- 17 days ago
- Gurnee, IL (17 miles from Kenosha, WI)
- 17 days ago
IT Support Engineer On-Site - Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces....
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
JOB REQUIREMENTS: Details: Job Title: Site IT Support Analyst Pay Rate:\$18 / hr Location: Oak Creek, WI Area Code: 414 ZIP Code: 53154 StartDate: Right Away Keywords: #ITJobs #SiteSupportAnalyst...
- Franklin, WI (20 miles from Kenosha, WI)
- 45+ days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 45+ days ago
Job Opportunity: Technical Support Analyst About the Role: Are you passionate about technology and eager to kickstart your career in IT support? We are looking for enthusiastic individuals with...
(USA) MR - Desktop Support Engineer (Level 1)
- Racine, WI (7 miles from Kenosha, WI)
- 30+ days ago
- Racine, WI (7 miles from Kenosha, WI)
- 30+ days ago
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
Site IT Support Analyst II#25-12573 Oak Creek, WI On-site Contract Starts 3/31/2025 Ends 3/27/2026 Job Description Genesis10 is seeking a Site IT Support Analyst II with our client. This is a...
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
Level I: 1 year of experience. The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide support to end-users at *** locations. They...
Desktop Support Engineer (Level 2)
- Racine, WI (7 miles from Kenosha, WI)
- 30+ days ago
- Racine, WI (7 miles from Kenosha, WI)
- 30+ days ago
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
About Us At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics )...
On-Site Computer Technician - Summer School
- Waukegan, IL (18 miles from Kenosha, WI)
- 45+ days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 45+ days ago
Position Type: Summer Projects/ Paraprofessional Date Posted: 2/25/2025 Location: TBD Closing Date: 03/21/2025 Who We Are: Waukegan Community Unit School District No. 60 serves nearly...
- Franklin, WI (20 miles from Kenosha, WI)
- 60+ days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 60+ days ago
Technical Support Analyst#25-11438 Franklin, WI On-site Contract Starts 3/11/2025 Job Description Genesis10 is currently seeking a Technical Support Analyst with our client in the insurance...
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by...
- Racine, WI (7 miles from Kenosha, WI)
- 90+ days ago
- Racine, WI (7 miles from Kenosha, WI)
- 90+ days ago
Solid PC skills including Microsoft Office suite device operating systems and browser support preferred. Ability to adapt quickly to different customers and situations....
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
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Salary for Help Desk Analyst Jobs in Kenosha, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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