Help Desk Analyst Jobs in Seattle, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Coordinator Job Details Level Entry Job Location Union 11th - Seattle, WA Position Type Full Time Salary Range $25.13 - $31.92 Hourly Job Shift Day Job Category Information Technology...
Remote Work- Kent, WA (18 miles from Seattle, WA)
- 7 hours ago
- Kent, WA (18 miles from Seattle, WA)
- 7 hours ago
Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
SQL Support Engineer - Investigations Posted at: 03/18/2025 Seattle, WA Full Remote - IT - Technical Support / Desk - Contract - Job ID: 25-12779 Title: SQL Support Engineer - Investigations...
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with...
Strong experience with Windows operating systems (Windows 10, Windows 11, MSFT Office 365). Knowledge of, and experience with common network devices: routers, switches, and access points....
- Bremerton, WA (13 miles from Seattle, WA)
- 3 days ago
- Bremerton, WA (13 miles from Seattle, WA)
- 3 days ago
General information Requisition # R59813 Locations USA-WA-Bremerton Posting Date 04/17/2025 Security Clearance Required Interim Secret Remote Type Onsite Time Type Full time Description &...
- Bothell, WA (11 miles from Seattle, WA)
- 3 days ago
- Bothell, WA (11 miles from Seattle, WA)
- 3 days ago
Desktop Support Specialist Looking for a Desktop Support Tech who has worked in a lab or pharma or bio-tech environment that is GMP compliant. Must have supported Windows OS. Top Skills: -...
system - Experience with hardware troubleshooting Amazon is committed to a diverse and inclusive workplace....
TECH SVCS - Benchtop Support Specialist Benchtop Support Specialist
- Bothell, WA (11 miles from Seattle, WA)
- 4 days ago
- Bothell, WA (11 miles from Seattle, WA)
- 4 days ago
TECH SVCS - Benchtop Support Specialist Benchtop Support Specialist#25-55693 $20-$23 per hour Bothell, WA All On-site Job Description Job Description: Job Title: Benchtop Support Specialist...
Proficiency in operating systems required. Ability to use basic networking troubleshooting tools (ping, tracer, and nslookup) required....
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
F5, Inc. seeks Security Support Engineer III in Seattle, WA:Job Duties: Assist customers with a wide array of issues, from simple to complex. Analyze customer issues and coordinate with...
- Bellevue, WA (5 miles from Seattle, WA)
- 4 days ago
- Bellevue, WA (5 miles from Seattle, WA)
- 4 days ago
We are looking for Product Support Engineer for our client in Bellevue, WA Job Title: Product Support Engineer Job Location: Bellevue, WA Job Type: Contract Job Description: Pay Range: $50hr -...
Support Engineer - Incident Management, AWS Incident Response (AIR)
- Seattle, WA
- 4 days ago
- Seattle, WA
- 4 days ago
BASIC QUALIFICATIONS - 3+ years of technical support experience - Experience troubleshooting and debugging technical systems - Knowledge of UNIX/Linux operating system - Experience scripting in modern...
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Seattle, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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