Help Desk Analyst Jobs in Fall City, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Redmond, WA (16 miles from Fall City, WA)
- 5 hours ago
- Redmond, WA (16 miles from Fall City, WA)
- 5 hours ago
Set up computers with new operating systems and software configurations. Configure networks for new user systems. Perform system updates to ensure all systems are current....
- Redmond, WA (16 miles from Fall City, WA)
- 8 hours ago
- Redmond, WA (16 miles from Fall City, WA)
- 8 hours ago
Install and configure new systems, operating systems, and software. Conduct functional test plans and data collection. Work with temperature, pressure, and flow sensors....
Cloud Support Engineer- TS/SCI FS Poly
- Redmond, WA (16 miles from Fall City, WA)
- 2 days ago
- Redmond, WA (16 miles from Fall City, WA)
- 2 days ago
This position is to support Microsoft and Client! Active Clearance required : TS/SCI w/ Full scope. There are currently multiple shifts (Day, swing, night) Serve as a part of the incident...
Support Engineer-AWS Builder Tools, Support Builder Tools (SupBT)
- North Bend, WA (15 miles from Fall City, WA)
- 3 days ago
- North Bend, WA (15 miles from Fall City, WA)
- 3 days ago
The ability to effectively use Linux operating system commands is essential for carrying out troubleshooting tasks....
Hardware Support Engineer, MSP CX
- Bellevue, WA (19 miles from Fall City, WA)
- 3 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 3 days ago
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit...
Principal Product Support Engineer
- Bellevue, WA (19 miles from Fall City, WA)
- 4 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 4 days ago
[Job#DP-0502Provide end-to-end assistance to customers to facilitate migration of their UiPath products from on-premises ("On-Prem") to the UiPath Automation Cloud. Lead installation, upgrade...
National Support Specialist - Hospital Patient Monitoring
- Bothell, WA (21 miles from Fall City, WA)
- 5 days ago
- Bothell, WA (21 miles from Fall City, WA)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Bothell , Washington As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Cloud Support Engineer-Deployment (Japanese Fluency) , AWS Support Engineering
- Mercer Island, WA (21 miles from Fall City, WA)
- 8 days ago
- Mercer Island, WA (21 miles from Fall City, WA)
- 8 days ago
BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience - 3+ years of network and operating system support experience and 3+ years of...
Cloud Support Engineer-Storage and Content Delivery (Japanese Fluency) , AWS Support Engineering
- Woodinville, WA (19 miles from Fall City, WA)
- 8 days ago
- Woodinville, WA (19 miles from Fall City, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Cloud Support Engineer-BigData (Japanese Fluency) , AWS Support Engineering
- Snoqualmie, WA (3 miles from Fall City, WA)
- 8 days ago
- Snoqualmie, WA (3 miles from Fall City, WA)
- 8 days ago
Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN...
Technical Support Specialist - II - Governance
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
Technical Support Specialist - II - Governance Smartsheet Inc. - Bellevue, WA Posted: 2/28/2025 - Expires: 5/29/2025 Job ID: 285868408 Apply Now I have already applied Save Job Print Email Share...
Remote WorkField Support Technician, AFT Data Collection
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 13 days ago
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
Staff Cloud Support Engineer - SQL
- Bellevue, WA (19 miles from Fall City, WA)
- 17 days ago
- Bellevue, WA (19 miles from Fall City, WA)
- 17 days ago
We are looking for a Staff Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Firmware Development Support Engineer II
- Renton, WA (22 miles from Fall City, WA)
- 19 days ago
- Renton, WA (22 miles from Fall City, WA)
- 19 days ago
Firmware Development Support Engineer II is responsible for supporting all activities in the firmware department at Meteorcomm: Facilitate functional testing and operation of firmware products and...
Hardware Support Engineer - Federal
- Kirkland, WA (19 miles from Fall City, WA)
- 20 days ago
- Kirkland, WA (19 miles from Fall City, WA)
- 20 days ago
systems on an enterprise-class server level....
Demographic Data for Fall City, WA
Moving to Fall City, WA? Find some basic demographic data about Fall City, WA below.
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Salary for Help Desk Analyst Jobs in Fall City, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fall City, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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