Help Desk Analyst Jobs in Everett, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Bothell, WA (16 miles from Everett, WA)
- 7 hours ago
- Bothell, WA (16 miles from Everett, WA)
- 7 hours ago
Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic...
Position Type: Information Systems/Technology/Help Desk Technician Date Posted: 4/17/2025 Location: CRC - Learning & Information Technology Services Closing Date: 04/25/2025 Additional...
- Bothell, WA (16 miles from Everett, WA)
- 3 days ago
- Bothell, WA (16 miles from Everett, WA)
- 3 days ago
Desktop Support Specialist Looking for a Desktop Support Tech who has worked in a lab or pharma or bio-tech environment that is GMP compliant. Must have supported Windows OS. Top Skills: -...
TECH SVCS - Benchtop Support Specialist Benchtop Support Specialist
- Bothell, WA (16 miles from Everett, WA)
- 4 days ago
- Bothell, WA (16 miles from Everett, WA)
- 4 days ago
TECH SVCS - Benchtop Support Specialist Benchtop Support Specialist#25-55693 $20-$23 per hour Bothell, WA All On-site Job Description Job Description: Job Title: Benchtop Support Specialist...
systems support experience - Bachelor's degree in IT, computer science or equivalent - Capable of working in manufacturing and laboratory environments - Perform OnCall duties as required - Perform...
systems support experience - Bachelor's degree in IT, computer science or equivalent - Capable of working in manufacturing and laboratory environments - Perform OnCall duties as required - Perform...
Our customer, is looking for a PC Support Technician who will work in a factory environment and troubleshoot hardware (laptops, PCs, peripherals) and software (Windows/Office) for end users in a...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Bothell, WA (16 miles from Everett, WA)
- 11 days ago
- Bothell, WA (16 miles from Everett, WA)
- 11 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
IT Support Tech - Everett - Wed-Sat 1st shift - 2068708
- Everett, WA
- 11 days ago
- Everett, WA
- 11 days ago
Job#: 2068708****Job Description:** **IT Support Technician**Work in a factory environment. Following established documented processes, perform software and hardware break/fix. Disconnecting...
- Bothell, WA (16 miles from Everett, WA)
- 11 days ago
- Bothell, WA (16 miles from Everett, WA)
- 11 days ago
BASIS Independent Bothell is seeking qualified candidates for Technology Assistant starting June 2025! BASIS Independent Bothell is set to open in September 2025, bringing our world-class approach...
- Bothell, WA (16 miles from Everett, WA)
- 12 days ago
- Bothell, WA (16 miles from Everett, WA)
- 12 days ago
Pay Rate - $22/hr- $24/hr Job Description: Job Title: Benchtop Support Specialist Location: Bothell, WA* 100% Onsite Scheduled: Flexible to work between 6am and 11pm rotating shifts and on...
TITLE: Document Control Specialist LOCATION: Bellevue, WA TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards...
Biologist - Remote Desktop Analyst Coordinator (Field Based)
- Redmond, WA (21 miles from Everett, WA)
- 17 days ago
- Redmond, WA (21 miles from Everett, WA)
- 17 days ago
ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...
IT Support Tech - Everett - Wed-Sat 1st shift Job#: 2068708 Job Description: IT Support Technician Work in a factory environment. Following established documented processes, perform software and...
IT Support Engineer, Project Kuiper
- Redmond, WA (21 miles from Everett, WA)
- 19 days ago
- Redmond, WA (21 miles from Everett, WA)
- 19 days ago
DESCRIPTION Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve...
Demographic Data for Everett, WA
Moving to Everett, WA? Find some basic demographic data about Everett, WA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Everett, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Everett, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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