Help Desk Analyst Jobs in Check, VA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Christiansburg, VA (11 miles from Check, VA)
- 1 day ago
- Christiansburg, VA (11 miles from Check, VA)
- 1 day ago
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
- Roanoke, VA (23 miles from Check, VA)
- 4 days ago
- Roanoke, VA (23 miles from Check, VA)
- 4 days ago
Technical Technical Support Representative Roanoke, VA Technical Support Representative, Roanoke, VA FIELD TECHNICAL SUPPORT BCforward Roanoke, VA (Onsite) Contractor Job Details Field Technical...
- Roanoke, VA (23 miles from Check, VA)
- 8 days ago
- Roanoke, VA (23 miles from Check, VA)
- 8 days ago
Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...
- Blacksburg, VA (19 miles from Check, VA)
- 10 days ago
- Blacksburg, VA (19 miles from Check, VA)
- 10 days ago
Job Description The Computer Support Specialist serves as a member of the Information Technology (IT) group and is responsible for providing high quality helpdesk services to Fralin Life Sciences...
- Blacksburg, VA (19 miles from Check, VA)
- 15 days ago
- Blacksburg, VA (19 miles from Check, VA)
- 15 days ago
Seeking an innovative, energetic, collaborative individual for the position of Network Support Technician. Reporting to the Technology Director, this is a junior level, full-time position. This...
Company: SAIC Location: REMOTE WORK, VA Career Level: Entry Level Industries: Technology, Software, IT, Electronics Description Description SAIC has an opening for a Fully Remote, Help Desk Agent...
Remote Work- Blacksburg, VA (19 miles from Check, VA)
- 28 days ago
- Blacksburg, VA (19 miles from Check, VA)
- 28 days ago
Job Description Were currently searching for an IT Support Coordinator to join our IT team in Blacksburg, VA, to help support the programs and services of Student Affairs. When was the last time...
- Roanoke, VA (23 miles from Check, VA)
- 30+ days ago
- Roanoke, VA (23 miles from Check, VA)
- 30+ days ago
Ideal candidates for this position will be located in the greater Roanoke, VA area. Plans and coordinates activities concerned with installing/maintaining instrumentation, investigating and...
- Salem, VA (18 miles from Check, VA)
- 45+ days ago
- Salem, VA (18 miles from Check, VA)
- 45+ days ago
Strong knowledge of Microsoft Windows operating systems, SQL databases, and network troubleshooting....
- Blacksburg, VA (19 miles from Check, VA)
- 60+ days ago
- Blacksburg, VA (19 miles from Check, VA)
- 60+ days ago
NRVCS has an opening in our IT Department, and we are looking for a Help Desk Technician I! We rely on our IT Team to ensure we have the tools necessary to perform our jobs, and help our...
Demographic Data for Check, VA
Moving to Check, VA? Find some basic demographic data about Check, VA below.
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Salary for Help Desk Analyst Jobs in Check, VA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Check, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Remote Support
- Application Support
- BMC Remedy
- DNS
- IT Service Management
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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