Help Desk Analyst Jobs in Sandy, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Hybrid Opportunity Desktop Support Engineer/L1 Tech Support Engineer Salt Lake City, UT- 84104
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Desktop Support with AV Meeting/Conference Room Support
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
systems and desktop hardware - Experience with printer troubleshooting and repair - Familiarity with meeting room technology and video conferencing systems - Excellent problem-solving and analytical...
Channel Sales Support Engineer - IP Video (Northwest / South
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 2 days ago
Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
- Lehi, UT (12 miles from Sandy, UT)
- 3 days ago
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...
Remote Technical Support Engineer
- Salt Lake City, UT (8 miles from Sandy, UT)
- 3 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 3 days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Salt Lake City, UT (8 miles from Sandy, UT)
- 4 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 4 days ago
About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...
- Salt Lake City, UT (8 miles from Sandy, UT)
- 4 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 4 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
- Draper, UT (5 miles from Sandy, UT)
- 5 days ago
- Draper, UT (5 miles from Sandy, UT)
- 5 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...
- Salt Lake City, UT (8 miles from Sandy, UT)
- 5 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 5 days ago
Insight Global is looking to hire a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role is the first point of contact for existing and potential clients, and...
- Lehi, UT (12 miles from Sandy, UT)
- 5 days ago
- Lehi, UT (12 miles from Sandy, UT)
- 5 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired....
IT Help Desk Associate I 10:00 am - 7:00 pm
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
Job Summary Receives telephone calls from users seeking assistance with computer software, hardware, mobile devices, email, or operating systems....
Computer Support Specialist II - Print O
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
![Is your perfect job working a]("" uw-rm-alt="CT"}Is your perfect job working the graveyard shift (11:00 pm - 7:00 am) in a secure data center facility monitoring the State of Utah computer...
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
- Salt Lake City, UT (8 miles from Sandy, UT)
- 6 days ago
Ensign Services is a progressive company that provides service and support to over 350 long-term care facilities and other affiliated entities with over 48,000 employees. We are a unique company...
Demographic Data for Sandy, UT
Moving to Sandy, UT? Find some basic demographic data about Sandy, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Sandy, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Sandy, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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