Help Desk Analyst Jobs in Utah
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you...
We are rapidly expanding, and we're looking for a skilled Computer Technician to help support our diverse and growing client base.In this role, you will primarily handle help desk support to ensure...
Hybrid Opportunity Desktop Support Engineer/L1 Tech Support Engineer Salt Lake City, UT- 84104
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Desktop Support with AV Meeting/Conference Room Support
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
systems and desktop hardware - Experience with printer troubleshooting and repair - Familiarity with meeting room technology and video conferencing systems - Excellent problem-solving and analytical...
Channel Sales Support Engineer - IP Video (Northwest / South
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
Overview Responsibilities* Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions* Resolve problems in a timely manner with minimal...
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Our benefits include: Health Insurance...
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...
Insight Global is looking to hire a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role is the first point of contact for existing and potential clients, and...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Utah
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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