Help Desk Analyst Jobs in Hill Air Force Base, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Software Development Support Engineer
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 2 days ago
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 2 days ago
About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you...
- Roy, UT (5 miles from Hill Air Force Base, UT)
- 4 days ago
- Roy, UT (5 miles from Hill Air Force Base, UT)
- 4 days ago
systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Our benefits include: Health Insurance...
Technical Support Specialist and Program
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 24 days ago
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 24 days ago
Weber State University Technical Support Specialist and Program in OGDEN , Utah This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom...
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 45+ days ago
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 45+ days ago
A client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be working emails, answering phone calls, Fresh Service for tickets. They will be doing...
Technical Support Specialist and Programmer
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 29 days ago
- Ogden, UT (6 miles from Hill Air Force Base, UT)
- 29 days ago
This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom projects inside Financial Services. It's other minor responsibilities includes some...
Implementation Consultant (Help Desk)
- Hill Air Force Base, UT
- 45+ days ago
- Hill Air Force Base, UT
- 45+ days ago
Siemens Government Technologies (SGT) Digital Industries (DI) is a dynamic and rapidly growing organization, and we are seeking a highly motivated individual to complement our growing team. As an...
Demographic Data for Hill Air Force Base, UT
Moving to Hill Air Force Base, UT? Find some basic demographic data about Hill Air Force Base, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Hill Air Force Base, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hill Air Force Base, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »