Help Desk Analyst Jobs in Texas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Introduction: At Bigge, we are elevating America with over 1,600 cranes in our nationwide crane rental fleet. Our Mission is clear; we buy, rent, maintain, and sell cranes throughout the United...
systems and applications of campus desktop and laptop computer systems....
Position: Desktop Support Engineer Location: Houston, TX 77094 (Onsite) Hiring: Contract / Fulltime Mandatory Skills - SCCM, Intune, Application installs, as hands and feet support Network config,...
Ability to work with various computer operating systems. Problem-solving and diagnostic abilities. Experience working with repair tools like screwdrivers, pliers, and other hand tools....
Overview The US O ncology Network is looking for an IT Support Coordinator II to join our team to support the IT Department at our 100 Northeast Loop 410 Suite 600 location in San Antonio, Texas....
Desk Analyst Responsibilities: As an HCHB Help Desk Analyst you will: Provide end user support, technical advice, guidance, and informal training to customers using hardware and software programs related...
Production Support Engineer ( .Net, Aws with Angular )
- San Antonio, TX
- 19 hours ago
- San Antonio, TX
- 19 hours ago
Production Support Engineer (.Net, Aws with Angular ) Production Support Engineer Must Have Technical/Functional Skills- .Net, Aws with Angular front-end technologies, Java, Analyze the Splunk,...
Desktop Support Engineer @ PLANO, Texas Onsite /Face to face interview
- Plano, TX
- 20 hours ago
- Plano, TX
- 20 hours ago
Knowledge of various Operating systems (e.g. Windows, Linux, Apple). Knowledge of Audio and Video Conferencing technologies. Good communication Skills (both verbal and written)....
Solutions Support Engineer, Weekend 1st shift, US-West
- Austin, TX
- 20 hours ago
- Austin, TX
- 20 hours ago
system environments Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring, and logging, as well as local and...
Senior Support Engineer LOWELL, Boston, BELLEVUE, San Jose, Austin, San Francisco, Seattle, Texas, Washington, Massachusetts, California, United States IBM Software Professional Introduction Join...
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
systems General computer networking concepts....
Job Description Infosys is seeking for a Network Hands and Feet Support Engineer. This role requires close partnership and collaboration with other Infra Engineers and Subject Matter Experts....
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that's why...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Texas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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