Help Desk Analyst Jobs in San Antonio, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Production Support Engineer ( .Net, Aws with Angular )
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Production Support Engineer (.Net, Aws with Angular ) Production Support Engineer Must Have Technical/Functional Skills- .Net, Aws with Angular front-end technologies, Java, Analyze the Splunk,...
systems General computer networking concepts....
POSITION SUMMARY/RESPONSIBILITIES Responds to all troublesome calls concerning online service, network or end-user-related problems. Provides an interface for end-users seeking assistance....
We are looking for Lead Mainframe Production Support Engineer for our client in San Antonio, TX Job Title: Lead Mainframe Production Support Engineer Job Location: San Antonio, TX Job Type:...
Lead Customer Support Engineer - Memory
- Santa Clara, TX (24 miles from San Antonio, TX)
- 4 days ago
- Santa Clara, TX (24 miles from San Antonio, TX)
- 4 days ago
Job Details: Job Description: The Lead Customer Support Engineer will be supporting internal and external customers of Intel Foundry, focusing on Memory Compilers, Custom Embedded Memories, and...
Field Service Support Engineer 2 - Weekend Shift
- San Antonio, TX
- 4 days ago
- San Antonio, TX
- 4 days ago
Field Service Support Engineer 2 - Weekend Shift San Antonio, TX, United States Not Remote Customer Support & Training JOB203507 Field Service Support Engineer 2 - Weekend Shift Company...
Central AR Regional Support Specialist - Wilmington, MA & San Antonio, TX
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
Responsibilities: Monitor and manage customer accounts to ensure timely collection of receivables. Implement collection strategies to reduce overdue balances and minimize bad debt risk. Research...
System, Microsoft Office applications (to include Office 365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications....
staff - Registered Nurse (RN) - Clinical Coordinator, Clinical Support Specialist - $32-45 per hour
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
HCA Methodist Healthcare of San Antonio is seeking a Registered Nurse (RN) Clinical Coordinator, Clinical Support Specialist for a nursing job in San Antonio, Texas. Job Description & Requirements...
This position provides end users with excellent customer service, service management, incident management, technical troubleshooting, help desk support services, first contact resolution, and escalation...
Roles:- Helpdesk Support Analyst Client:- Financial Industry Location:- San Antonio, Tx Candidates local to the above location will be only considered Must Haves: 1 year Helpdesk Experience Take...
Insight Global is looking for a Desktop Support Technician to work for a client local to San Antonio. This role will be on site at the headquarters. Candidate will be responsible for all tier 2...
At AVI, we live and breathe technology. It's just part of our DNA. We're deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of...
Senior Systems Administrator / Helpdesk Manager
- San Antonio, TX
- 16 days ago
- San Antonio, TX
- 16 days ago
Join our team of IT Operations professionals providing support to a large group of software developers and engineers. Our IT Operations staff are valued members of the team tasked with work that...
Skills Must have 1+ years of experience supporting PC operating systems, including Windows 7 and Windows 10. 1+ years of experience supporting mobile devices such as Android or Apple Tablets/Phones....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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