Help Desk Analyst Jobs in Midland, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Odessa, TX (19 miles from Midland, TX)
- 2 days ago
- Odessa, TX (19 miles from Midland, TX)
- 2 days ago
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that's why...
Desktop Support Midland, TX 12 months Contract Skills: Technical/Functional Skills Infrastructural support to the end user clients by responding to all incoming service requests/incidents for...
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we...
IT Support Tech Location: Midland, TX Schedule: 5/40 Type: Long Term Contract Benefits: Healthcare, Vision, Dental and 401k Summary Airswift is seeking a skilled IT Support Technician to join one...
Desktop Support Onsite Midland TX Contract Imaging & Laptop Refresh Mostly Windows a little Mac 1-2 years of experience is all they are looking for
Who We Are: Headquartered in Austin, TX, with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to...
High School Computer Technician
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, Apple operating systems, Chrome operating systems, software, and networks....
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, software, and networks....
EOE STATEMENT The School District does not discriminate on the basis of race, color, national origin age, sex or disability, in admission or access to, or treatment or employment in its programs...
Knowledge, Abilities, and Skills Ability to be helpful and provide quality customer service Positively interact with other persons at all times Good working knowledge of PC operating systems and PC...
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
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Salary for Help Desk Analyst Jobs in Midland, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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