Help Desk Analyst Jobs in Manor, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Austin, TX (15 miles from Manor, TX)
- moments ago
- Austin, TX (15 miles from Manor, TX)
- moments ago
One of Insight Global's Fortune 500 clients is looking for Remote Help Desk candidates. For this position, all candidates will provide remote technical support to all retail store associates and...
Support Engineer, AVM, AWS Security
- Austin, TX (15 miles from Manor, TX)
- 2 hours ago
- Austin, TX (15 miles from Manor, TX)
- 2 hours ago
BASIC QUALIFICATIONS - Bachelor's degree in computer science or equivalent - 3+ years of network and operating system support experience - 3+ years of database - 3+ years of information security and...
- Austin, TX (15 miles from Manor, TX)
- 7 hours ago
- Austin, TX (15 miles from Manor, TX)
- 7 hours ago
Who We're Looking For: The position is part of a team that is responsible for managing a lab and prod environment for multiple applications. As a member of the team, you will not only be...
Assoc Technical Support Analyst - CVR
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based,...
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
Overview You will be responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction as for the client and...
IT Support EngineerNew Austin, TX
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
- Austin, TX (15 miles from Manor, TX)
- 8 hours ago
IT Support Engineer Austin, TX Workrise is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and...
IT Desktop Technician (Dallas, TX) - Austin Industries
- Austin, TX (15 miles from Manor, TX)
- 23 hours ago
- Austin, TX (15 miles from Manor, TX)
- 23 hours ago
Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil,...
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
Desktop Support experience (6+ months) Technical troubleshooting skills relating to IT hardware and software support Office 365 (using it, troubleshooting issues, outlook integration, restarting...
Desktop Technician II- Executive Support
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
Job Summary: At National Veterinary Associates and Ethos Veterinary Health, we are united by our love of animals and the people who love them. Our Support Center is relocating to a brand, new...
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Help Desk Analyst - Tier 1 (Night)
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
LOCAL APPLICANTS ONLY! Experienced IT Help Desk Technician
- Round Rock, TX (15 miles from Manor, TX)
- 1 day ago
- Round Rock, TX (15 miles from Manor, TX)
- 1 day ago
LOCAL APPLICANTS ONLY! THIS IS A REMOTE POSITION! We are looking for competent Tier 1 Help Desk Technicians to add to our existing team, providing excellent technical support to our customers. You...
- Pflugerville, TX (7 miles from Manor, TX)
- 1 day ago
- Pflugerville, TX (7 miles from Manor, TX)
- 1 day ago
We are looking for a Tech Support Specialist to join our team and help us maintain the highest standard of technical support. This role requires excellent communication skills, a solid...
Application Support Analyst/SharePoint (49593)
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS currently offers...
Product Support Engineer (Customer Centric Solutions)
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
Provide system level post-delivery support for sophisticated custom systems including handling technical requests from end-users, troubleshooting and resolving unexpected system behaviors and...
Demographic Data for Manor, TX
Moving to Manor, TX? Find some basic demographic data about Manor, TX below.
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Salary for Help Desk Analyst Jobs in Manor, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Manor, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Remote Support
- Application Support
- BMC Remedy
- DNS
- IT Service Management
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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