Help Desk Analyst Jobs in Irving, TX

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 212 Jobs

Help Desk Analyst

  • Richardson, TX (16 miles from Irving, TX)
  • 4 hours ago
  • Richardson, TX (16 miles from Irving, TX)
  • 4 hours ago

Help Desk Analyst Job Description Help Desk Analyst 12+ Months Richardson, TX 75082- Fully Remote Hours: M-F 7am - 4pm CST Resource's typical working day: 100% on the phone resolving technical issues...

Remote Work

After-Hours IT Support Desk Technician

  • Plano, TX (20 miles from Irving, TX)
  • 6 hours ago
  • Plano, TX (20 miles from Irving, TX)
  • 6 hours ago

Responsibilities Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals Manage...

Helpdesk Associate

  • Plano, TX (20 miles from Irving, TX)
  • 7 hours ago
  • Plano, TX (20 miles from Irving, TX)
  • 7 hours ago

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides Helpdesk coverage and support; this includes responding to user inquiries, questions & requests,...

IT Technical Support

  • Richardson, TX (16 miles from Irving, TX)
  • 7 hours ago
  • Richardson, TX (16 miles from Irving, TX)
  • 7 hours ago

IT Technical Support Onsite Job: Richardson, TX Pay Range - $21 - $23 Day 1 onsite Job Description: In this role, the support technician is responsible for end user support. This requires strong...

Technical Support Specialist

  • Irving, TX
  • 19 hours ago
  • Irving, TX
  • 19 hours ago

Kforce has a client that is seeking a Technical Support Specialist in Irving, TX.Responsibilities: Uses remote tools and cloud technology to provide technical support for hardware, software, store...

Service Desk Agent

  • Farmers Branch, TX (8 miles from Irving, TX)
  • 22 hours ago
  • Farmers Branch, TX (8 miles from Irving, TX)
  • 22 hours ago

Must-Have Qualifications: High School Diploma or equivalent. 3-5 years of experience in Service Desk or Help Desk support. Customer-centric mindset and collaborative approach....

Network Support Specialist

  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago
  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago

Network Support Specialist CVS Health - 3.2 Farmers Branch, TX Job Details Full-time $18.50 - $35.29 an hour 1 day ago Benefits Employee stock purchase plan Health insurance Flexible spending...

Computer Technician

  • Argyle, TX (24 miles from Irving, TX)
  • 1 day ago
  • Argyle, TX (24 miles from Irving, TX)
  • 1 day ago

Install and configure application and operating system software and upgrades.?...

IT Help Desk Analyst

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Ensign Services is a progressive company that provides service and support to over 350 long-term care facilities and other affiliated entities with over 48,000 employees. We are a unique company...

Helpdesk Technician I

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Helpdesk Technician I locations Dallas, TX time type Full time posted on Posted 10 Days Ago job requisition id R0003403 Taxwell helps everyday Americans get every tax advantage they deserve by...

IT Support Technician I

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems....

Desktop Support Analyst (App. Support)

  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago
  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Desktop Support Technician

  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago
  • Farmers Branch, TX (8 miles from Irving, TX)
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Senior Technology Sales Support Specialist, CP & ESG Enablon (USA-Hybrid)

  • Coppell, TX (10 miles from Irving, TX)
  • 1 day ago
  • Coppell, TX (10 miles from Irving, TX)
  • 1 day ago

NOTE: This is a hybrid role, with the expectation of two-days a week in a Wolters Kluwer office. Basic Function As a Technology Sales Support Specialist, you will join the cloud presales team...

Desktop Technician (Headquarters Tech)

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Desktop Technician (Headquarters Tech) Headquarters Technician Summary: The company is replacing (refreshing) current desktops and/or laptops with new desktops and/or laptops at various locations....

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Irving, TX offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Irving, TX
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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