Help Desk Analyst Jobs in Houston, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Introduction: At Bigge, we are elevating America with over 1,600 cranes in our nationwide crane rental fleet. Our Mission is clear; we buy, rent, maintain, and sell cranes throughout the United...
Position: Desktop Support Engineer Location: Houston, TX 77094 (Onsite) Hiring: Contract / Fulltime Mandatory Skills - SCCM, Intune, Application installs, as hands and feet support Network config,...
Biomedical Equipment Support Specialist (Information Systems)
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Facilitates operating system updates, upgrades, and virus protection....
- League City, TX (24 miles from Houston, TX)
- 1 day ago
- League City, TX (24 miles from Houston, TX)
- 1 day ago
Primary Purpose Provide device diagnostics and repair support for all Technology systems at a campus or district wide. Actively engage in actions that contribute to the overall mission and...
Proven experience and comfortable installing, configuring, and updating Unix and Mac Operating Systems....
Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate ***-***/hr PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413...
Please strictly adhere to the following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES Bill Rate ***-***/hr PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413...
Position: IT Support Engineer Reports to: Director - Corporate IT Location: 4433 South Drive, Houston, TX 77053 (Onsite) Job Summary: We are seeking a dedicated IT Support Engineer to join our...
JOB SUMMARY Nabors is seeking entry level Help Desk Support....
CompTIA A+ Certification Healthcare background 5+ years of experience as a Desktop Support Technician Proficiency in Windows and Mac operating systems Proficiency in Microsoft Office suite, and other...
Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and...
- Sugar Land, TX (18 miles from Houston, TX)
- 3 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 3 days ago
We are seeking a dedicated and customer-focused IT Support Specialist to join our US IT Operations team. This role is vital in ensuring smooth desktop support across the Sugar Land campus and...
- Sugar Land, TX (18 miles from Houston, TX)
- 3 days ago
- Sugar Land, TX (18 miles from Houston, TX)
- 3 days ago
Helpdesk Tech Job#: 2070755 Job Description: What You Will Do: Provide Desktop Support for US IT Operations Watch the Sugar Land IT Team's ticket queue and support tickets for the US remotely and...
Bilingual IT Helpdesk Technician Request Title: Bilingual IT Helpdesk Technician Desired Start Date: 5/1 Duration: 12 Months, Hrs/Wk:40.00 Work Location: Houston, TX (Onsite) Description: Seeking...
The primary goal of the Client Support Specialist is to assist the Sales and Operations departments by providing the needed information to exceed customer expectations and realize Company...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Houston, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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