Help Desk Analyst Jobs in Fort Worth, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 hours ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 hours ago
THIS IS A REMOTE POSITION: WORK FROM YOUR HOME Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of...
Contact Center Support Engineer I
- Arlington, TX (11 miles from Fort Worth, TX)
- 10 hours ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 10 hours ago
Overview Why GM Financial Technology? GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve...
Help Desk Technician I/Pool Posting
- Mansfield, TX (15 miles from Fort Worth, TX)
- 15 hours ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 15 hours ago
Equal Opportunity Employer The Mansfield Independent School District is an equal opportunity employer and is committed to the provision of quality educational program for all students. Applicants...
Epic Certified Willow Inpatient Support Specialist
- Fort Worth, TX
- 15 hours ago
- Fort Worth, TX
- 15 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
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- Irving, TX (22 miles from Fort Worth, TX)
- 15 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 15 hours ago
Job Title: Desktop Support Technician Denver Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Irving, TX (Onsite) Compensation: $28 HR- $35 HR...
Strong knowledge of Microsoft operating systems and applications. Experience with Microsoft Endpoint Manager (InTune) for device management. Excellent troubleshooting and problem-solving skills....
- Southlake, TX (18 miles from Fort Worth, TX)
- 16 hours ago
- Southlake, TX (18 miles from Fort Worth, TX)
- 16 hours ago
Your Opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the...
- Irving, TX (22 miles from Fort Worth, TX)
- 16 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 16 hours ago
Technical Support Associate I Irving, TX, United States and 2 more (Hybrid) JOB DESCRIPTION Reporting to a Technical Support Supervisor, the Technical Support Specialist will be responsible for...
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
Position Summary : This position will work within the Software Development group to address internal and external customer support requests through our ticketing system. This person will work with...
- Fort Worth, TX
- 1 day ago
- Fort Worth, TX
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Electric-Vehicle Technical Support Engineer Arlington, TX
- Arlington, TX (11 miles from Fort Worth, TX)
- 3 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 3 days ago
Electric-Vehicle Technical Support Engineer | Arlington, TX 3 views B.S. Electrical/Electronics Engineering - Energy/Power Engineering TX March 6, 2025 Electric-Vehicle Location: Arlington, TX...
Applications Support Specialist - Remote
- Mansfield, TX (15 miles from Fort Worth, TX)
- 3 days ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 3 days ago
About CPS Solutions, LLC Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, we are one of the nation's largest providers of pharmacy...
Remote WorkExecutive Tech Support Specialist
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
Position Summary The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex issues and exceptional interpersonal and customer service abilities....
Receive ticket/s Collect part/s Go to rack location listed in ticket Un-cable network switch Remove switch from rack Open switch Locate and replace SSD and DIMM Process logical transaction in...
systems and Microsoft 365 ecosystem Network connectivity issues at both basic and advanced levels Hardware connectivity and compatibility challenges Mac OS & iOS devices Complex application interactions...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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