Help Desk Analyst Jobs in Dallas, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Richardson, TX (12 miles from Dallas, TX)
- 4 hours ago
- Richardson, TX (12 miles from Dallas, TX)
- 4 hours ago
Help Desk Analyst Job Description Help Desk Analyst 12+ Months Richardson, TX 75082- Fully Remote Hours: M-F 7am - 4pm CST Resource's typical working day: 100% on the phone resolving technical issues...
Remote WorkAfter-Hours IT Support Desk Technician
- Plano, TX (18 miles from Dallas, TX)
- 6 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 6 hours ago
Responsibilities Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals Manage...
- Plano, TX (18 miles from Dallas, TX)
- 7 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 7 hours ago
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides Helpdesk coverage and support; this includes responding to user inquiries, questions & requests,...
- Richardson, TX (12 miles from Dallas, TX)
- 7 hours ago
- Richardson, TX (12 miles from Dallas, TX)
- 7 hours ago
IT Technical Support Onsite Job: Richardson, TX Pay Range - $21 - $23 Day 1 onsite Job Description: In this role, the support technician is responsible for end user support. This requires strong...
- Irving, TX (8 miles from Dallas, TX)
- 19 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 19 hours ago
Kforce has a client that is seeking a Technical Support Specialist in Irving, TX.Responsibilities: Uses remote tools and cloud technology to provide technical support for hardware, software, store...
- Farmers Branch, TX (11 miles from Dallas, TX)
- 22 hours ago
- Farmers Branch, TX (11 miles from Dallas, TX)
- 22 hours ago
Must-Have Qualifications: High School Diploma or equivalent. 3-5 years of experience in Service Desk or Help Desk support. Customer-centric mindset and collaborative approach....
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
Network Support Specialist CVS Health - 3.2 Farmers Branch, TX Job Details Full-time $18.50 - $35.29 an hour 1 day ago Benefits Employee stock purchase plan Health insurance Flexible spending...
Ensign Services is a progressive company that provides service and support to over 350 long-term care facilities and other affiliated entities with over 48,000 employees. We are a unique company...
Helpdesk Technician I locations Dallas, TX time type Full time posted on Posted 10 Days Ago job requisition id R0003403 Taxwell helps everyday Americans get every tax advantage they deserve by...
Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems....
Desktop Support Analyst (App. Support)
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
- Farmers Branch, TX (11 miles from Dallas, TX)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Senior Technology Sales Support Specialist, CP & ESG Enablon (USA-Hybrid)
- Coppell, TX (15 miles from Dallas, TX)
- 1 day ago
- Coppell, TX (15 miles from Dallas, TX)
- 1 day ago
NOTE: This is a hybrid role, with the expectation of two-days a week in a Wolters Kluwer office. Basic Function As a Technology Sales Support Specialist, you will join the cloud presales team...
Desktop Technician (Headquarters Tech) Headquarters Technician Summary: The company is replacing (refreshing) current desktops and/or laptops with new desktops and/or laptops at various locations....
About Us: Digital Storm builds the world's most advanced custom PCs. With a passion and commitment to engineering and design, Digital Storm offers some of the most innovative custom performance...
Remote WorkDemographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Dallas, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Printer Support
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- DNS
- Windows 10
- Application Support
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Microsoft Active Directory
- Customer Support
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- General Repair
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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