Help Desk Analyst Jobs in Arlington, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Technician This is an onsite position in Arlington, TX and candidate is expected to work during shift hours. Shift: Monday - Friday; 7:30am to 4:00pm CST or 8:00am to 5:00pm CST A...
OpenSource DB Support Engineer
- Irving, TX (17 miles from Arlington, TX)
- 16 hours ago
- Irving, TX (17 miles from Arlington, TX)
- 16 hours ago
OpenSource DB Support Engineer Job#: 2071588 Job Description: ID: 2071588 Type: 18-month contract Location: Redmond, WA Schedule: 3 days onsite and 2 days remote Job Description: Candidate...
IT Technical Support Analyst II - Desktop Engineering
- Fort Worth, TX (11 miles from Arlington, TX)
- 19 hours ago
- Fort Worth, TX (11 miles from Arlington, TX)
- 19 hours ago
Two (2) years of experience in computer-related positions such as operating systems, networking, or database administration. Minimum of one certification specific to the division....
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
Desktop Support Position: Technology Support Specialist Work Location: Onsite Dallas, TX Duration: Long-term contract, 1+ year Details : The On-site Technology Support (OSTS) Technician provides...
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
Desk Analyst Responsibilities: As an HCHB Help Desk Analyst you will: Provide end user support, technical advice, guidance, and informal training to customers using hardware and software programs related...
- Southlake, TX (22 miles from Arlington, TX)
- 2 days ago
- Southlake, TX (22 miles from Arlington, TX)
- 2 days ago
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
Job Title: Desktop Support Technician Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Irving, TX (Onsite) Compensation: $28 HR- $35 HR Compensation:...
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
The Technical Support Associate will handle desktop support and service restoration for both daily operations and projects. Operating within a complex, distributed computing environment, they will...
Ion Technical Support Engineer 2
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the...
Technical Support Specialist - MSI
- Keller, TX (21 miles from Arlington, TX)
- 3 days ago
- Keller, TX (21 miles from Arlington, TX)
- 3 days ago
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution...
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
Technical Knowledge and Skills : Basic understanding of: Operating Systems : Windows and Microsoft applications (e.g., Office suite, Dynamics, Skype for Business)....
- Irving, TX (17 miles from Arlington, TX)
- 4 days ago
- Irving, TX (17 miles from Arlington, TX)
- 4 days ago
Analyst Irving, TX Analyst, Irving, TX APPLICATION SUPPORT ANALYST BCforward Irving, TX (Onsite) Contractor Job Details Application Support Analyst BCforward is currently seeking a highly...
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
Strong knowledge of computer hardware, software applications, operating systems, and network troubleshooting....
Help Desk Specialist - Contract to Hire
- Dallas, TX (23 miles from Arlington, TX)
- 5 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 5 days ago
Company Overview: A privately held exploration and production company, Hunt Oil has successfully conducted worldwide petroleum operations for nearly 90 years and is one of the worlds leading...
- Dallas, TX (23 miles from Arlington, TX)
- 5 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 5 days ago
About Us: BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals...
Demographic Data for Arlington, TX
Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Arlington, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arlington, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles

5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »