Help Desk Analyst Jobs in Arlington, TX

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 132 Jobs

Desktop Support Technician

  • Arlington, TX
  • moments ago
  • Arlington, TX
  • moments ago

Desktop Support Technician This is an onsite position in Arlington, TX and candidate is expected to work during shift hours. Shift: Monday - Friday; 7:30am to 4:00pm CST or 8:00am to 5:00pm CST A...

OpenSource DB Support Engineer

  • Irving, TX (17 miles from Arlington, TX)
  • 16 hours ago
  • Irving, TX (17 miles from Arlington, TX)
  • 16 hours ago

OpenSource DB Support Engineer Job#: 2071588 Job Description: ID: 2071588 Type: 18-month contract Location: Redmond, WA Schedule: 3 days onsite and 2 days remote Job Description: Candidate...

IT Technical Support Analyst II - Desktop Engineering

  • Fort Worth, TX (11 miles from Arlington, TX)
  • 19 hours ago
  • Fort Worth, TX (11 miles from Arlington, TX)
  • 19 hours ago

Two (2) years of experience in computer-related positions such as operating systems, networking, or database administration. Minimum of one certification specific to the division....

Desktop Support

  • Dallas, TX (23 miles from Arlington, TX)
  • 1 day ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 1 day ago

Desktop Support Position: Technology Support Specialist Work Location: Onsite Dallas, TX Duration: Long-term contract, 1+ year Details : The On-site Technology Support (OSTS) Technician provides...

HCHB Help Desk Analyst

  • Dallas, TX (23 miles from Arlington, TX)
  • 2 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 2 days ago

Desk Analyst Responsibilities: As an HCHB Help Desk Analyst you will: Provide end user support, technical advice, guidance, and informal training to customers using hardware and software programs related...

Production Support Engineer

  • Southlake, TX (22 miles from Arlington, TX)
  • 2 days ago
  • Southlake, TX (22 miles from Arlington, TX)
  • 2 days ago

System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...

Desktop Support Technician

  • Irving, TX (17 miles from Arlington, TX)
  • 2 days ago
  • Irving, TX (17 miles from Arlington, TX)
  • 2 days ago

Job Title: Desktop Support Technician Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Irving, TX (Onsite) Compensation: $28 HR- $35 HR Compensation:...

Technical Support Associate

  • Irving, TX (17 miles from Arlington, TX)
  • 2 days ago
  • Irving, TX (17 miles from Arlington, TX)
  • 2 days ago

The Technical Support Associate will handle desktop support and service restoration for both daily operations and projects. Operating within a complex, distributed computing environment, they will...

Ion Technical Support Engineer 2

  • Dallas, TX (23 miles from Arlington, TX)
  • 3 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 3 days ago

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the...

Technical Support Specialist - MSI

  • Keller, TX (21 miles from Arlington, TX)
  • 3 days ago
  • Keller, TX (21 miles from Arlington, TX)
  • 3 days ago

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution...

IT Service Desk Specialist

  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago

Technical Knowledge and Skills : Basic understanding of: Operating Systems : Windows and Microsoft applications (e.g., Office suite, Dynamics, Skype for Business)....

Application Support Analyst

  • Irving, TX (17 miles from Arlington, TX)
  • 4 days ago
  • Irving, TX (17 miles from Arlington, TX)
  • 4 days ago

Analyst Irving, TX Analyst, Irving, TX APPLICATION SUPPORT ANALYST BCforward Irving, TX (Onsite) Contractor Job Details Application Support Analyst BCforward is currently seeking a highly...

Helpdesk Specialist

  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 4 days ago

Strong knowledge of computer hardware, software applications, operating systems, and network troubleshooting....

Help Desk Specialist - Contract to Hire

  • Dallas, TX (23 miles from Arlington, TX)
  • 5 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 5 days ago

Company Overview: A privately held exploration and production company, Hunt Oil has successfully conducted worldwide petroleum operations for nearly 90 years and is one of the worlds leading...

IT Service Desk Analyst

  • Dallas, TX (23 miles from Arlington, TX)
  • 5 days ago
  • Dallas, TX (23 miles from Arlington, TX)
  • 5 days ago

About Us: BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals...

Demographic Data for Arlington, TX

Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.


Local
National
399,281
8,054
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Arlington, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Arlington, TX offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Arlington, TX
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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