Help Desk Analyst Jobs in Memphis, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IFF is looking for a Site Technician to support their Memphis, TN Site which is a high critical food facility. This person will be desktop support for the entire plant including scientists and...
Epic Certified Willow Inpatient Support Specialist
- Memphis, TN
- 16 hours ago
- Memphis, TN
- 16 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Memphis, TN
- 1 day ago
- Memphis, TN
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Purpose and Scope OVERVIEW Memphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders...
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
Computer Technician Sr DecisionPoint Corporation View Employer's ProfileFOLLOW EMPLOYER Yesterday Public Trust Unspecified Unspecified Memphis, TN (ON-SITE/OFFICE) Overview DecisionPoint...
Pre-Sales Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion,...
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated...
- Cordova, TN (16 miles from Memphis, TN)
- 16 days ago
- Cordova, TN (16 miles from Memphis, TN)
- 16 days ago
Troubleshoot Windows 7 and 10 operating systems, applications and networking functions. Setup and configure workstations to be used in diverse environments, adhering to security requirements....
Level II IT Support IT/Networking/Hardware Collierville, Tennessee Contract To Hire Feb 19, 2025 ProTech Services Group is seeking a Level II IT Support: Professional appearance Goodmunication...
Computer Technician Mid DecisionPoint Corporation View Employer's ProfileFOLLOW EMPLOYER Today Public Trust Unspecified Unspecified Memphis, TN (ON-SITE/OFFICE) Overview DecisionPoint Corporation...
Senior Sales Support Specialist, Global Distribution & APAC
- Memphis, TN
- 22 days ago
- Memphis, TN
- 22 days ago
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated...
Associate Database Technician - HS Baptist Onecare Corporate
- Memphis, TN
- 27 days ago
- Memphis, TN
- 27 days ago
Summary Analyze, enter and update electronic database files to support medical information systems for an organization that provides healthcare patient services. Ensure database records are...
Sets up and configures hardware for use at various buildings, including installing the operating system and Company software, connecting to the network, and configuring for first-time usage....
What You'll Do ECS Limited is offering a unique opportunity for an experienced Phased Array Level II Technician / Specialty Technician III to join our Memphis team and advance in a dynamic work...
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Memphis, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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