Help Desk Analyst Jobs in Tennessee
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Position: Desktop Engineer Location: Frankiln, TN(Onsite) Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...
systems and network infrastructure devices....
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone...
Job Summary: We are looking for a skilled iOS Production Support Engineer to join our mobile development team. The ideal candidate will be responsible for monitoring, diagnosing, and resolving...
IT Support experience - L2/L3 Strong MAC experience 4+ years experience in supporting internal PC/MAC including HW/SW, Network, phone Strong troubleshooting skills Group policy Install, configure,...
systems, Microsoft Active Directory, networking and TCP/IP, and Information Systems Security principles strongly preferred Schedule: Monday - Friday, 9am - 6pm Aegis Sciences Corporation is an Equal...
., stocking our self-service hardware shelf, writing how-to articles) Participate in a seven-day, on-call rotation for after-hours support Who you are: Backed by 1+ year of Help Desk support experience...
Knowledge of digital media production software including but not limited to Adobe CC and Microsoft Excel; Mac and Windows operating systems (imaging, installing, updating, and maintenance); and academic...
Senior WMS Support Engineer - Nike Retail Services Inc - Memphis, TN. Analysis, design, implementation, operations, and support of the organization's IT resources, systems, and software/database...
desk support, Windows, Office 365, Windows 7, Microsoft office, troubleshooting, help desk, support, customer service, Password reset, windows 10 Additional Skills & Qualifications This person will...
JOB SUMMARY Contribute general knowledge and skill in technology to provide second-level, escalated support and break- fix (repairs, installations, maintenance of all property & above...
Help desk support Windows Office 365 Windows 7 ?...
Systems required....
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Intermediate Help Desk Technician Baptist Memorial Health Care - 3.5 Memphis, TN Job Details Estimated: $49.7K - $63K a year 23 hours ago Qualifications Software troubleshooting Mid-level Driver's...
Demographic Data for Tennessee
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Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Tennessee
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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