Help Desk Analyst Jobs in Cordova, TN

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 32 Jobs

Fiber Technical Support Specialist

  • Byhalia, MS (23 miles from Cordova, TN)
  • 1 day ago
  • Byhalia, MS (23 miles from Cordova, TN)
  • 1 day ago

Ability to timely identify issues, test, troubleshoot, service and repair end user devices, software, operating systems, Fiber and VOIP....

SME PC Technician

  • Memphis, TN (16 miles from Cordova, TN)
  • 2 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 2 days ago

Install and test output devices, PC's, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs....

Senior WMS Support Engineer

  • Memphis, TN (16 miles from Cordova, TN)
  • 4 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 4 days ago

Senior WMS Support Engineer - Nike Retail Services Inc - Memphis, TN. Analysis, design, implementation, operations, and support of the organization's IT resources, systems, and software/database...

Intermediate Help Desk Technician

  • Memphis, TN (16 miles from Cordova, TN)
  • 6 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 6 days ago

Intermediate Help Desk Technician Baptist Memorial Health Care - 3.5 Memphis, TN Job Details Estimated: $49.7K - $63K a year 23 hours ago Qualifications Software troubleshooting Mid-level Driver's...

Associate Help Desk Technician

  • Memphis, TN (16 miles from Cordova, TN)
  • 6 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 6 days ago

Associate Desk Technician Job ID: 30888 Job Category: Information Systems Work Schedule: Days Department: Information Systems Facility: BMHCC System Services Location: Memphis, TN Overview Job...

Data Center Support Engineer

  • Memphis, TN (16 miles from Cordova, TN)
  • 7 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 7 days ago

Memphis, Tennessee - 2025-04-10 We seek a Data Center Support Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond...

PC Technician

  • Memphis, TN (16 miles from Cordova, TN)
  • 9 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 9 days ago

Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs...

Secret Cleared Tier 1 Help Desk

  • Millington, TN (13 miles from Cordova, TN)
  • 11 days ago
  • Millington, TN (13 miles from Cordova, TN)
  • 11 days ago

Insight Global is seeking a Secret Cleared Tier 1 Help desk candidate to support our Emergency Operation Center (EOC) in a 24/7 call center environment. The ideal candidate must possess a Secret...

Technology Support Specialist

  • Mason, TN (20 miles from Cordova, TN)
  • 12 days ago
  • Mason, TN (20 miles from Cordova, TN)
  • 12 days ago

Ensure information technology resources (computer hardware, network and operating systems software and telecommunications hardware) function properly and are maintained in good operating condition....

Computer Technician Mid

  • Memphis, TN (16 miles from Cordova, TN)
  • 16 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 16 days ago

Overview DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Mid-level) will assist in...

IT Support Analyst

  • Germantown, TN (6 miles from Cordova, TN)
  • 17 days ago
  • Germantown, TN (6 miles from Cordova, TN)
  • 17 days ago

Systems and the Microsoft Office installation process Knowledge of Microsoft Open Database Connectivity (ODBC) connectivity for Microsoft Structured Query Language (SQL) Server Knowledge of Cisco wireless...

Epic Orders/ClinDoc/ASAP Support Specialist

  • Memphis, TN (16 miles from Cordova, TN)
  • 19 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 19 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...

Tech Ops Support Engineer

  • Memphis, TN (16 miles from Cordova, TN)
  • 30+ days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 30+ days ago

WHO YOU WILL WORK WITH This role will report to the Manager of North America Technical Services WCS. You will work closely with your Warehouse Management System (WMS) counterpart to investigate...

IT Support Associate

  • Memphis, TN (10 miles from Cordova, TN)
  • 30+ days ago
  • Memphis, TN (10 miles from Cordova, TN)
  • 30+ days ago

PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document,...

Remote Work

IS Services & Support Engineer

  • Memphis, TN (16 miles from Cordova, TN)
  • 25 days ago
  • Memphis, TN (16 miles from Cordova, TN)
  • 25 days ago

knowledge of telephone equipment, VOIP, LAN/WAN, peripheral network devices, and cellular phone operating systems Familiar with supporting multi-function printers and scanners Basic knowledge of malware...

Demographic Data for Cordova, TN

Moving to Cordova, TN? Find some basic demographic data about Cordova, TN below.

Local
National
85,408
1,394
Medium/Lg

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Cordova, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Cordova, TN offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Cordova, TN
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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