Help Desk Analyst Jobs in Sioux Falls, SD
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Clinical Applications Support Analyst - PACS Imaging
- Sioux Falls, SD
- 19 days ago
- Sioux Falls, SD
- 19 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Familiarity with Windows and Mac operating systems, basic networking concepts, and common software applications. This position may require occasional travel to client sites....
Pharmacy Clinical Applications Support Analyst
- Sioux Falls, SD
- 6 days ago
- Sioux Falls, SD
- 6 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
IT Support Intern Location: Sioux Falls Pay: $18/hour Duration: Spring/summer 2025 for 12-16 weeks Hours: 20-40 hours/week with school schedule flexibility Job Description: Our IT department is...
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Description We are seeking 10 skilled Desktop Support Technicians. Your primary responsibilities will include deploying single sign-on badges and new systems to various clinics. Additionally, you...
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000...
Location: Sioux Falls, SD Shift: Monday - Friday 8:00 AM to 5:00 PM Job Status: 90-day internship Company: PREMIER Bankcard About the Internship Associates will work within the team to provide...
Location: Sioux Falls, SD Shift: Monday - Friday 8:00 AM to 5:00 PM Job Status: 90 day internship Company: PREMIER Bankcard About the Internship Associates will work within the team to provide...
Demographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
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Salary for Help Desk Analyst Jobs in Sioux Falls, SD
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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