Help Desk Analyst Jobs in South Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Javen Technologies Direct Client is looking for IT Support Technician in Aberdeen SD - this is an ONSITE opportunity. If interested, reach me at / - Gowri. Skills Ability to Configure, Deploy,...
Position: IT Analyst/ Desktop support Location: Onsite, Aberdeen SD Duration: 6+ Months Export control required Drug screen required The analyst is responsible for the IT infrastructure at the...
Medical Laboratory Scientist - Technical Support Specialist
- Sioux Falls, SD
- 1 day ago
- Sioux Falls, SD
- 1 day ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
Location: Sioux Falls, SD (On-Site) Shift: Monday-Friday 8:00 am - 5:00 pm Job Schedule: Full-Time Company: PREMIER Bankcard About the Role Responsible for supporting the timely process through...
Medical Laboratory Scientist - Technical Support Specialist
- Box Elder, SD
- 2 days ago
- Box Elder, SD
- 2 days ago
Ideal candidates will be located within the area of Sioux Falls, SD. Summary: The Technical Support specialist is responsible for providing the highest level of support and service to our...
systems, and McAfee)....
Application Support Analyst (Not a Remote Position)
- Rapid City, SD
- 4 days ago
- Rapid City, SD
- 4 days ago
Application Support Analyst (Not a Remote Position) Rapid City, SD ( Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for...
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when...
Possesses and maintains a high level of knowledge and understanding of Microsoft Active Directory, PC Operating Systems, and corporate software to efficiently troubleshoot technical issues in both physical...
systems, and McAfee)....
Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs, and other application software programs....
Job Summary Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees....
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
Systems Mac OS Mobile Device Operating Systems Printer setup/troubleshooting Must have a basic understanding of the following: Office 365 Microsoft Active Directory Client to server relationships Phone...
Level 1 Technical Support Job Description Location: Sioux Falls, SD About us: For more than 40 years, SONIFI has provided guest technologies and professional services to help hoteliers improve...
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in South Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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