Help Desk Analyst Jobs in South Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Clinical Applications Support Analyst - PACS Imaging
- Sioux Falls, SD
- 19 days ago
- Sioux Falls, SD
- 19 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Familiarity with Windows and Mac operating systems, basic networking concepts, and common software applications. This position may require occasional travel to client sites....
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Remote Work. - High level knowledge of supporting/managing desktop operating systems - Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
Benefits: Medical, Dental, and Behavioral Health Service Discounts 10.5 Paid Holidays Life and Disability Insurance Employee Assistance Program AFLAC Sick Time Vacation Time 401(k) matching Dental...
Pharmacy Clinical Applications Support Analyst
- Sioux Falls, SD
- 5 days ago
- Sioux Falls, SD
- 5 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Technical Support Specialist at Beacon Hill Staffing Group, LLC Technical Support Specialist at Beacon Hill Staffing Group, LLC in Pierre, South Dakota Posted in Other 2 days ago. $30.00 - $37.00...
Remote WorkRed River Systems Support Engineer II in Pierre , South Dakota Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Eliassen Group Operations Support Engineer in Pierre , South Dakota Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkSalary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...
Salary Not Available Position range in West Area $51k - $91k Per Year Lead Software Support Engineer Lumen Occupation: Architecture and Engineering Occupations Location: Pierre, SD - 57501...
SME Computer User Support Specialist - Pickstown
- Pickstown, SD
- 18 days ago
- Pickstown, SD
- 18 days ago
SME Computer User Support Specialist - Pickstown OBXtek, Inc View Employer's ProfileFOLLOW EMPLOYER Today Secret Unspecified Unspecified Pickstown, SD (ON-SITE/OFFICE) Responsibilities OBXtek is...
IT Support Intern Location: Sioux Falls Pay: $18/hour Duration: Spring/summer 2025 for 12-16 weeks Hours: 20-40 hours/week with school schedule flexibility Job Description: Our IT department is...
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
EDB Senior Support Engineer ll in Pierre , South Dakota A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkDemographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in South Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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