Help Desk Analyst Jobs in Pierre, SD
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Xerox Client Support Specialist in Pierre , South Dakota Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote Work. - High level knowledge of supporting/managing desktop operating systems - Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
Technical Support Specialist at Beacon Hill Staffing Group, LLC Technical Support Specialist at Beacon Hill Staffing Group, LLC in Pierre, South Dakota Posted in Other 2 days ago. $30.00 - $37.00...
Remote WorkRed River Systems Support Engineer II in Pierre , South Dakota Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Eliassen Group Operations Support Engineer in Pierre , South Dakota Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkSalary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...
Salary Not Available Position range in West Area $51k - $91k Per Year Lead Software Support Engineer Lumen Occupation: Architecture and Engineering Occupations Location: Pierre, SD - 57501...
EDB Senior Support Engineer ll in Pierre , South Dakota A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkWorking knowledge of general operating systems such as Windows, Unix, and Linux....
Remote Work- Fort Pierre, SD (14 miles from Pierre, SD)
- 45+ days ago
- Fort Pierre, SD (14 miles from Pierre, SD)
- 45+ days ago
Position range in South Dakota $39k - $63k Per year Computer Service Technician (Not Available) Occupation: Computer, Automated Teller, and Office Machine Repairers Location: Fort Pierre, SD -...
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support...
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Sr. Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging...
Demographic Data for Pierre, SD
Moving to Pierre, SD? Find some basic demographic data about Pierre, SD below.
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Salary for Help Desk Analyst Jobs in Pierre, SD
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Pierre, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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