Help Desk Analyst Jobs in Greenville, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Spartanburg, SC (22 miles from Greenville, SC)
- 12 days ago
- Spartanburg, SC (22 miles from Greenville, SC)
- 12 days ago
Location: Spartanburg, South Carolina. 100% on-site opportunity. Do not apply if you are seeking 100% remote or currently live outside of South Carolina. Top Non-negotiable Skills Required:...
systems, and Microsoft applications Experience troubleshooting Windows 10 (and newer) operating systems and Office 365 business applications Experience in Active Directory Minimum of 3-5 years of prior...
- Spartanburg, SC (22 miles from Greenville, SC)
- 14 days ago
- Spartanburg, SC (22 miles from Greenville, SC)
- 14 days ago
Description Security Finance is hiring an onsite Service Delivery Manager! Are you a passionate leader with a knack for transforming technical challenges into seamless user experiences? Do you...
- Wellford, SC (19 miles from Greenville, SC)
- 17 days ago
- Wellford, SC (19 miles from Greenville, SC)
- 17 days ago
This position will be onsite M-F 8am - 5pm JOB SUMMARY Install, configure and maintain company hardware, software, and operating systems....
IT Service Desk Support Technician: Part-Time
- Pendleton, SC (22 miles from Greenville, SC)
- 20 days ago
- Pendleton, SC (22 miles from Greenville, SC)
- 20 days ago
Knowledge and experience in the basics of computer networking concepts, and management of Windows operating systems. A+ certification is a plus....
Overview The Applications Technical Support Representative is responsible for overall customer support in Papercut and Print Audit. This individual provides and maintains excellent customer...
Service Desk Agent I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal...
F-35 Aircraft Field Support Engineer Senior, Cheongju AB, Korea
- Greenville, SC
- 27 days ago
- Greenville, SC
- 27 days ago
Join the Lockheed Martin Aeronautics Field Sustainment Team as an Aircraft Field Support Engineer Senior on the F35 Program in Cheongju, Korea. Our team is responsible for serving as the technical...
Enterprise Tool Developer and Quality Support Specialist- Remote
- Greer, SC (8 miles from Greenville, SC)
- 30+ days ago
- Greer, SC (8 miles from Greenville, SC)
- 30+ days ago
KBR Enterprise Tool Developer and Quality Support Specialist- Remote in Greer , South Carolina Title: Enterprise Tool Developer and Quality Support Specialist- Remote Belong, Connect, Grow, with...
Remote WorkCurrent is a leading end-to-end lighting and controls solutions provider, formed through the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business. This merger...
Position Summary: Assists in developing, maintaining, and providing support for BJU Press education technology content PRINCIPAL DUTIES AND RESPONSIBILITIES: Builds and places digital content onto...
RCA's Passion "I joined RCA in 2017 as a Recovery Support Specialist (RSS) and it was one of the most rewarding journeys of my life -- being of service to those struggling with the same disease I...
Demographic Data for Greenville, SC
Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.
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Salary for Help Desk Analyst Jobs in Greenville, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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