Help Desk Analyst Jobs in South Carolina
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Our customer is looking to bring on 2 consultants for a 1 year contract with possibility for extension. These consultants will provide factory deskside, depot or IT service center support in the...
Position Type: Technology/ Computer Technician Date Posted: 4/17/2025 Location: District Education Center Date Available: 2025-2026 School Year Closing Date: Until Filled Video: Join...
Help Desk Agent III General Dynamics Information Technology Today Secret Early Career (2+ yrs experience) $58,240 No Traveling IT - Support Charleston, SC (ON-SITE/OFFICE) Are you technically...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
QUALIFICATIONS Required Certifications DoD IAT Level II or higher Education, Background, and Years of Experience Associate's degree in Computer Science or related field OR 2+ years of IT Help Desk Support...
Work environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...
Technical Support - Helpdesk - Position in Columbia, SC
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related...
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Gordian is the leading provider of Building Intelligence Solutions, delivering unrivaled insights, robust technology, and comprehensive expertise that fuel customers' success during every phase of...
SYSTEM SUPPORT SPECIALIST - (621) EPS Corporation View Employer's ProfileFOLLOW EMPLOYER Yesterday Secret Unspecified Unspecified Charleston, SC (ON-SITE/OFFICE) This position provides...
Skills Required: Software Systems Proficiency: Ability to install, configure, troubleshoot, and maintain operating systems issues....
Job Responsibilities Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and...
Technical Tools Used Daily Microsoft Office Operating systems (Win 11) What is Stanley Martin looking for?...
About The Role\: This job is the Technical Support Engineer for Haptic products. Currently the haptic product line includes the Touch, Touch X and Premium haptic hardware. Also included are the...
DESCRIPTION In this role, you will make an impact in the following ways: Ensure System Efficiency : By providing operational support, you'll ensure IT resources and systems are effective,...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in South Carolina
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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