Help Desk Analyst Jobs in South Carolina
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NESD Help Desk Agent III - Charleston - SIPR
- North Charleston, SC
- 15 days ago
- North Charleston, SC
- 15 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications:...
Rohde & Schwarz USA is seeking a Field Service Engineer to support its new QPS Millimeter Wave Body Scanner. The position will be involved in airport and security checkpoint demonstrations,...
Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience High school or equivalent Experience troubleshooting integrated and interdependent computer...
Job Description: IT Support Customer Service Engineer ** Onsite in Charleston, SC or Durham, NC** **U.S. Citizenship Required** As an onsite IT Support Customer Service Engineer, you will be...
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
Strong knowledge of operating systems (Windows, Linux, etc.), hardware, and software applications....
Title: Help Desk Technician Location: Corporate- Columbia, SC Status: Full-Time Who Are We? UCI Medical Affiliates, Inc. (UCI) provides non-medical management and administrative services to over...
IT Support Technician NIGHT SHIFT SOUTH CAROLINA/BATESBURG
- Batesburg Leesville, SC
- 4 days ago
- Batesburg Leesville, SC
- 4 days ago
Monitor and maintain parts inventoryCommunicate with Production and Maintenance ManagementRequired ExperienceWindows 10/11PC hardware installation and troubleshootingIP Networking, wired and...
Red River Systems Support Engineer II in Columbia , South Carolina Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkTEKsystems is looking for Desktop Technician for one of our top clients in the Cayce, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top...
Wilson Language Training Customer Support Specialist in Columbia , South Carolina Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference ID: JN -...48 Date Posted: 02/20/2025 Shortcut: Description...
Remote WorkIT Desktop Support Specialist - IT Technical Operations
- Florence, SC
- 11 days ago
- Florence, SC
- 11 days ago
Experience: 3+ years providing technical assistance using PC operating systems, hardware and software applications, and Internet applications 2....
systems imaging concepts and be able to make recommendations on selection of hardware and software products to address business requirements A+ Certification is Highly Desired Responsibilities of the...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in South Carolina
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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