Help Desk Analyst Jobs in Fort Mill, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Epic Certified Willow Inpatient Support Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 16 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 16 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Kforce has a client in Charlotte, NC that is seeking an App Support Specialist.Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support Specialist to join our...
L2 Production Support Specialist - Charlotte, NC
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Req ID: 313512 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Senior Production Support Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
Senior Production Support Specialist North Carolina, Charlotte 03/06/2025 Contract Active Job Description: Job Title: Production Support Senior Specialist (L2 Support) Location: Charlotte, Texas,...
Help Desk Support Specialist - Hybrid
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 6 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 6 days ago
Job Title: SCCM/Desktop Engineer Location: Onsite in Charlotte, NC or Irving, TX 3 days a week Job Type: Contract W2 Looking for an SCCM Application Packager with 7+ yrs of experience with SCCM,...
Lead Java Production Support Engineer
- Charlotte, NC (14 miles from Fort Mill, SC)
- 9 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 9 days ago
systems, etc., and guides/mentors the team during the build and test phases....
Desktop Support Technician US-SC - Fort Mill Information Technology Fortune 500 Clients 12/5/2024 4:58:31 PM About Acro Acro Service Corp. (Acro) is a one of the largest U.S. staffing firms...
Customer Support Specialist with Splunk cloud Experience
- Charlotte, NC (14 miles from Fort Mill, SC)
- 13 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 13 days ago
The scope of work covers the following areas: Customer Support Contact Center Reporting Training Technical Skill set: Proficiency in Splunk Cloud is required; no need for deep cloud architecture...
Technical Support Technician (Remote)
- Matthews, NC (17 miles from Fort Mill, SC)
- 15 days ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 15 days ago
Familiarity with networking principles, database management, and operating systems (Windows)....
Remote Work- Charlotte, NC (14 miles from Fort Mill, SC)
- 15 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 15 days ago
Provide first-tier, technical support & problem solving management to end users on issues of computer operations, including installations, setup, error messages and application use. Candidate must...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 16 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 16 days ago
systems Able to understand java and diagnose related issues Experience with DevOps & Monitoring tools such as Splunk, Dynatrace Strong knowledge & experience of CI/CD using Ansible, Jenkins, PowerShell...
Digital workplace Support Engineer
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 19 days ago
The Client Support Engineer (CSE) is one of Intapps primary contact points in helping our users be successful with their Intapp solutions. The CSE role is a post implementation role assisting...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Mill, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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