Help Desk Analyst Jobs in Columbia, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Rohde & Schwarz USA is seeking a Field Service Engineer to support its new QPS Millimeter Wave Body Scanner. The position will be involved in airport and security checkpoint demonstrations,...
Title: Help Desk Technician Location: Corporate- Columbia, SC Status: Full-Time Who Are We? UCI Medical Affiliates, Inc. (UCI) provides non-medical management and administrative services to over...
Red River Systems Support Engineer II in Columbia , South Carolina Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote Work- Cayce, SC (2 miles from Columbia, SC)
- 7 days ago
- Cayce, SC (2 miles from Columbia, SC)
- 7 days ago
TEKsystems is looking for Desktop Technician for one of our top clients in the Cayce, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top...
Wilson Language Training Customer Support Specialist in Columbia , South Carolina Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference ID: JN -...48 Date Posted: 02/20/2025 Shortcut: Description...
Remote Worksystems imaging concepts and be able to make recommendations on selection of hardware and software products to address business requirements A+ Certification is Highly Desired Responsibilities of the...
- Lexington, SC (12 miles from Columbia, SC)
- 23 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 23 days ago
Construct, install, and test customized configurations based in various platforms and operating systems....
Hansen Talent Group is hiring a Technology Support Specialist II to work with a large enterprise in Columbia, SC. (After hours, nights, weekends required) What you'll do: Actively resolve routine...
EDB Senior Support Engineer ll in Columbia , South Carolina A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for...
Remote WorkGPS - Cloud Services Support Engineer - Senior Associate
- Columbia, SC
- 30+ days ago
- Columbia, SC
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
GPS - Cloud Services Support Engineer - ONSITE - Supervising Associate
- Columbia, SC
- 30+ days ago
- Columbia, SC
- 30+ days ago
systems and air gapped patching of Windows and Linux systems Experience Implementation and administration of Web Apps, App Gateways, AKS Clusters, SQL Servers, Azure PaaS, Storage Accounts and Logic...
GPS - On-Site Support Engineer - Supervising Associate
- Columbia, SC
- 30+ days ago
- Columbia, SC
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
- Lexington, SC (12 miles from Columbia, SC)
- 60+ days ago
- Lexington, SC (12 miles from Columbia, SC)
- 60+ days ago
Under general supervision, serve as a contact for department staff members and users of Information Technology (IT). This position provides technical support in solving routine user hardware and...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
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Salary for Help Desk Analyst Jobs in Columbia, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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