Help Desk Analyst Jobs in Batesburg Leesville, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support Technician NIGHT SHIFT SOUTH CAROLINA/BATESBURG
- Batesburg Leesville, SC
- 4 days ago
- Batesburg Leesville, SC
- 4 days ago
Monitor and maintain parts inventoryCommunicate with Production and Maintenance ManagementRequired ExperienceWindows 10/11PC hardware installation and troubleshootingIP Networking, wired and...
- Lexington, SC (19 miles from Batesburg Leesville, SC)
- 23 days ago
- Lexington, SC (19 miles from Batesburg Leesville, SC)
- 23 days ago
Construct, install, and test customized configurations based in various platforms and operating systems....
- Lexington, SC (19 miles from Batesburg Leesville, SC)
- 60+ days ago
- Lexington, SC (19 miles from Batesburg Leesville, SC)
- 60+ days ago
Under general supervision, serve as a contact for department staff members and users of Information Technology (IT). This position provides technical support in solving routine user hardware and...
Demographic Data for Batesburg Leesville, SC
Moving to Batesburg Leesville, SC? Find some basic demographic data about Batesburg Leesville, SC below.
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Salary for Help Desk Analyst Jobs in Batesburg Leesville, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Batesburg Leesville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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