Help Desk Analyst Jobs in North Kingstown, RI

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 29 Jobs

Desktop Support Technician

Smithfield, RI (22 miles from North Kingstown, RI)
2 hours ago

Smithfield, RI (22 miles from North Kingstown, RI)
2 hours ago

Strong technical aptitude and work ethic - Strong knowledge of MS Office Product Suite including 2013, and Windows 10 Operating System support and troubleshooting MAC experience Shipping and Receiving...

Help Desk Technician

Smithfield, RI (22 miles from North Kingstown, RI)
19 hours ago

Smithfield, RI (22 miles from North Kingstown, RI)
19 hours ago

Help Desk Technician( 6 Months or longer ) Industry : Healthcare FSLA status : Non-ExemptDepartment: OperationsLevel: Entry to mid-level Location : Smithfield, RI Pay Rate: 17.00 At NTT DATA, we...

Help Desk Associate Level 1

Cranston, RI (14 miles from North Kingstown, RI)
1 day ago

Cranston, RI (14 miles from North Kingstown, RI)
1 day ago

Help Desk Associate Level 1 CMIT Solutions National Corp. Cranston CMIT is looking for a customer-focused Help Desk Associate to join our team. The successful candidate will be comfortable working...

IT Support Associate II, One Medical IT Support

Johnston, RI (16 miles from North Kingstown, RI)
1 day ago

Johnston, RI (16 miles from North Kingstown, RI)
1 day ago

BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent...

Level 2 Helpdesk Technician

Newport, RI (10 miles from North Kingstown, RI)
1 day ago

Newport, RI (10 miles from North Kingstown, RI)
1 day ago

Experience with various operating systems (Windows, macOS, etc.) and their administration....

Computer Technician

Providence, RI (16 miles from North Kingstown, RI)
1 day ago

Providence, RI (16 miles from North Kingstown, RI)
1 day ago

Job Posting ID#: 140696 Job Title: Computer Technician (Jr. Configuration Specialist) Client: Rhode Island Department of Education (RIDE) Location: Providence, RI 100% onsite from Day 1 Duration:...

Support Engineer

Warwick, RI (8 miles from North Kingstown, RI)
3 days ago

Warwick, RI (8 miles from North Kingstown, RI)
3 days ago

This person should possess a good knowledge of the Microsoft Windows environment in both the client and server operating systems. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Assistant Publications Technical Support Specialist

Providence, RI (16 miles from North Kingstown, RI)
4 days ago

Providence, RI (16 miles from North Kingstown, RI)
4 days ago

Assistant LaTex Technical Support Specialist Regular Full-Time Providence, RI, US 30+ days ago Requisition ID: 1358 POSITION: Assistant Publications Technical Support Specialist (LaTex) LOCATION:...

Infrastructure Services - IT Support Manager

Warwick, RI (8 miles from North Kingstown, RI)
4 days ago

Warwick, RI (8 miles from North Kingstown, RI)
4 days ago

Position Title: IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST...

Technical Support Representative

Providence, RI (16 miles from North Kingstown, RI)
5 days ago

Providence, RI (16 miles from North Kingstown, RI)
5 days ago

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver...

("desktop support" or "System support" or "Deskside Support" or "Laptop Support" or "Computer support")

North Providence, RI (18 miles from North Kingstown, RI)
5 days ago

North Providence, RI (18 miles from North Kingstown, RI)
5 days ago

Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Strong experience in troubleshooting MS office (Outlook, Word, Excel, Power point etc) Strong desktop support knowledge...

Systems Support Engineer II

Providence, RI (16 miles from North Kingstown, RI)
7 days ago

Providence, RI (16 miles from North Kingstown, RI)
7 days ago

Red River Systems Support Engineer II in Providence , Rhode Island Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...

Entry Level Network Support Specialist

Providence, RI (16 miles from North Kingstown, RI)
8 days ago

Providence, RI (16 miles from North Kingstown, RI)
8 days ago

Entry Level Network Support Specialist Job Poster : Jobs Skills:Network Support | Location: Providence, RI, Rhode Island, United States Of America Views:0 Network Support Specialist Our Network...

Desktop Support

East Providence, RI (16 miles from North Kingstown, RI)
8 days ago

East Providence, RI (16 miles from North Kingstown, RI)
8 days ago

Windows10 & 11 OS installation and troubleshooting Worked on Windows Active Directory and familiar with AD concepts & GPO Knowledge and Worked on Laptop imaging using SCCM O365 support and...

Technical Support Specialist

Providence, RI (16 miles from North Kingstown, RI)
9 days ago

Providence, RI (16 miles from North Kingstown, RI)
9 days ago

Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...

Remote Work

View all 29 jobs

Demographic Data for North Kingstown, RI

Moving to North Kingstown, RI? Find some basic demographic data about North Kingstown, RI below.

Median Age

Average Household Income

Home Value vs Household Income in North Kingstown, RI

Local

National

Total Population

23,579

Number of Businesses

790

City Size

Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk for Beginners

Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in North Kingstown, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in North Kingstown, RI offer the following education background

Bachelor's Degree

43.7%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in North Kingstown, RI

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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