Help Desk Analyst Jobs in State College, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Helpdesk Analyst Shaner Corporate Office
- State College, PA
- 11 hours ago
- State College, PA
- 11 hours ago
Experience deploying, configuring, and supporting operating systems on both desktop and mobile platforms....
Penn State University Talent Acquisition Part-Time Bellisario IT Support Staff in University Park , Pennsylvania Reference #: REQ_... APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE...
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Information Technology Support Specialist
- State College, PA
- 11 days ago
- State College, PA
- 11 days ago
Penn State University Talent Acquisition Information Technology Support Specialist in University Park , Pennsylvania Reference #: REQ_... APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE...
Acoustic Modeling Support Engineer University Park, PA TODAY 21137324 Summary University Park, PA Competitive Salary 2 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day...
Subsidiary: Pennsylvania HRI, Inc. is one of the companies that operates within Barrett Industries Corporation, the Colas USA subsidiary that operates primarily in Maryland, Ohio, Pennsylvania,...
Desktop Support Technician I Job Description Title: Desktop Support Technician I Location: State College PA 16801 Duration: 3 Months (Temp to hire) Payrate: $20.00/hr on W2 RESPONSIBILITIES:...
Our client is looking for a Desktop Support Technician for a 3-month contract in State College, PA 16801. Applicants must be currently authorized to work in the US on a full-time basis now and in...
Part-Time Bellisario IT Support Staff
- University Park, PA (1 mile from State College, PA)
- 60+ days ago
- University Park, PA (1 mile from State College, PA)
- 60+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
DevSecOps Integration & Support Engineer
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Information Technology Support Specialist
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Acoustic Modeling Support Engineer
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Demographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
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Salary for Help Desk Analyst Jobs in State College, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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