Help Desk Analyst Jobs in Mechanicsburg, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 11 hours ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 11 hours ago
The skill sets we are looking for relate to supporting our senior relationship managers. 1. Communicates effectively, both orally and in writing 2. Interprets applicable policies and procedures 3....
Epic Certified Willow Inpatient Support Specialist
- Mechanicsburg, PA
- 1 day ago
- Mechanicsburg, PA
- 1 day ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
Xerox Client Support Specialist in Harrisburg , Pennsylvania Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department...
Remote Work- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
Need locals who can be onsite all 5 days Promptly answer help desk phone Required 3 Years Promptly respond to help desk emails Required 3 Years Escalate issues to senior staff members by assigning...
Need Help Desk Analyst in Harrisburg, PA - Onsite - Need Local candidates
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
The Help Desk Analyst is doing call center work....
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
Helpdesk Specialist Location : Harrisburg, PA 3 Months contract with extension Maximum pay rate would be $23/hr on 1099 Basis Job Description : The Help Desk Analyst is doing call center work....
Client: State of PennsylvaniaJob Title: Help Desk AnalystDuration: 12+ Months (Ext.)Start Date: ASAPLocation: Mechanicsburg, PA 17050 (Onsite)Position Type: Contract ....
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
Test websites across browsers, operating systems, and devices Support systematic A/B testing to increase website UX goals....
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
Red River Systems Support Engineer II in Harrisburg , Pennsylvania Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
ITS Help Desk Assistant (Fall 2025/Spring 2026)
- Elizabethtown, PA (22 miles from Mechanicsburg, PA)
- 9 days ago
- Elizabethtown, PA (22 miles from Mechanicsburg, PA)
- 9 days ago
ITS Help Desk Assistant (Fall 2025/Spring 2026) Job Description: The role of the ITS Help Desk is to act as the main point of contact and central resource for all technology on campus. This...
Sadler Health Center is recruiting for a full-time Help Desk Technician to join our team. As Help Desk Technician, you will support our Mission to advance the health of our community by providing...
Client Support Specialist/Relationship Management (Hybrid 2 days Onsite)
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 12 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 12 days ago
State of PA - Client Support Specialist/Relationship Management - 742095 (Local Only/Hybrid 2 days Onsite) Initial interview is virtual via Teams and follow up is on site. Key Skills: Relationship...
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 12 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 12 days ago
Eliassen Group Operations Support Engineer in Harrisburg , Pennsylvania Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkIT Operations Analyst Associate - Evenings
- York, PA (17 miles from Mechanicsburg, PA)
- 14 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 14 days ago
211749 IT Operations Analyst Associate - Evenings Location: WellSpan Health, York, PA Schedule: Full Time Full Time (80 hours/biweekly) Shift: Evenings 3PM - 11:30PM - 3 weeks per month. 11PM -...
Demographic Data for Mechanicsburg, PA
Moving to Mechanicsburg, PA? Find some basic demographic data about Mechanicsburg, PA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Mechanicsburg, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mechanicsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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