Help Desk Analyst Jobs in Carlisle, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Level 2 Desktop Support Technician
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 hours ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 4 hours ago
A large utility company is seeking an experienced Desktop Support Technician to join their team onsite 5 days a week in Mechanicsburg, PA. This candidate will be responsible for taking care of...
Direct Client: Help Desk Analyst @ Dauphin County, PA Onsite Only Locals
- Dauphin, PA (20 miles from Carlisle, PA)
- 2 days ago
- Dauphin, PA (20 miles from Carlisle, PA)
- 2 days ago
Help Desk Analyst Dauphin County, PA Onsite Only Locals One Year Contract We are looking for candidates who can work on our W2. Candidates with previous state/govt client experience is preferred....
Senior Endpoint and Virtual Desktop Engineer
- Harrisburg, PA (16 miles from Carlisle, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 3 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Desktop Support Technician - York - Full-Time - Day
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
- York, PA (22 miles from Carlisle, PA)
- 6 days ago
213068 Desktop Support Technician - York - Full-Time - Day Location: WellSpan Health, York, PA Schedule: Full Time General Summary Completes software/hardware installs, upgrades, ad-hoc project...
Technology Support Specialist Help Desk & Training
- Harrisburg, PA (16 miles from Carlisle, PA)
- 7 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 7 days ago
Position: Technology Support Specialist - Help Desk & Training Department: Information Technology Reports to: IT Help Desk Manager Status: Non-Exempt Goodwill Keystone Area is committed to...
Help Desk & Deployment Manager
- Harrisburg, PA (16 miles from Carlisle, PA)
- 10 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 10 days ago
Or certification in Information Systems with emphasis on operating systems and networking and/or combination of education and experience. B....
- Harrisburg, PA (16 miles from Carlisle, PA)
- 12 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 12 days ago
The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone....
Tier 1 Help Desk - (Hybrid/Local Only)
- Harrisburg, PA (16 miles from Carlisle, PA)
- 12 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 12 days ago
The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone....
LTS Help Desk Support Technician
- York, PA (22 miles from Carlisle, PA)
- 12 days ago
- York, PA (22 miles from Carlisle, PA)
- 12 days ago
Essential Functions Help Desk support for all service requests to the LTS Help Desk, including troubleshooting technology and Library assistance requests....
LTS Help Desk Support Technician York College of Pennsylvania
- York, PA (22 miles from Carlisle, PA)
- 13 days ago
- York, PA (22 miles from Carlisle, PA)
- 13 days ago
Help Desk support for all service requests to the LTS Help Desk, including troubleshooting technology and Library assistance requests....
Desktop Support - Harrisburg PA
- Harrisburg, PA (16 miles from Carlisle, PA)
- 14 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 14 days ago
*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Deploying PC s and...
Senior Software Support Engineer
- Harrisburg, PA (16 miles from Carlisle, PA)
- 15 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 15 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkField Service Technical Support
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 19 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 19 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Floor Support Engineer (Bradley Vehicle) - 2nd Shift
- York, PA (22 miles from Carlisle, PA)
- 19 days ago
- York, PA (22 miles from Carlisle, PA)
- 19 days ago
BAE Systems is seeking a Manufacturing Floor Support Engineering II for 2nd shift. In this position, you will be supporting the Combat Mission Systems (CMS) Business at our York, PA facility. This...
- Harrisburg, PA (16 miles from Carlisle, PA)
- 21 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 21 days ago
Help Desk Technician Harrisburg, PA 2 DAYS AGO 21262126 Summary Harrisburg, PA $11.00 - $11.00 per Hour 0 Years Experience High school graduate or equivalency certificate (GED) No Commisssion...
Demographic Data for Carlisle, PA
Moving to Carlisle, PA? Find some basic demographic data about Carlisle, PA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Carlisle, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Carlisle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Remote Support
- Application Support
- BMC Remedy
- DNS
- IT Service Management
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Resolution
- Installation
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Active Directory
- Microsoft Office 365
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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