Help Desk Analyst Jobs in Salem, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NDT Level II Technician - X-Ray Reader
- Scio, OR (23 miles from Salem, OR)
- 30+ days ago
- Scio, OR (23 miles from Salem, OR)
- 30+ days ago
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
Join the industry leader to design the next generation of breakthroughs As a Technical Support Specialist here at Honeywell, you will play a crucial role in providing technical support to our...
Red River Systems Support Engineer II in Salem , Oregon Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified...
Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Oregon - Remote | US - Washington - Remote ShareCopying... Meet Our...
Wilson Language Training Customer Support Specialist in Salem , Oregon Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed to...
Lumen Lead Software Support Engineer in Salem , Oregon About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and...
Eliassen Group Operations Support Engineer in Salem , Oregon Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference ID:...
Remote WorkLaw Enforcement Data Systems (LEDS) Helpdesk Specialist Public Service Representative 4
- Salem, OR
- 20 days ago
- Salem, OR
- 20 days ago
Initial Posting Date: 02/20/2025 Application Deadline: 05/21/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
EDB Senior Support Engineer ll in Salem , Oregon A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkGPS - On-Site Support Engineer - Supervising Associate
- Salem, OR
- 30+ days ago
- Salem, OR
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
GPS - Cloud Services Support Engineer - ONSITE - Supervising Associate
- Salem, OR
- 30+ days ago
- Salem, OR
- 30+ days ago
Job Listing ID: 4205306 Job Title: GPS - Cloud Services Support Engineer - ONSITE - Supervising Associate Application Deadline: Open Until FilledJob Location: Salem Date Posted: 02/04/2025Hours...
GPS - Cloud Services Support Engineer - Senior Associate
- Salem, OR
- 30+ days ago
- Salem, OR
- 30+ days ago
Job Listing ID: 4205299 Job Title: GPS - Cloud Services Support Engineer - Senior Associate Application Deadline: Open Until FilledJob Location: Salem Date Posted: 02/04/2025Hours Worked Per Week:...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
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Salary for Help Desk Analyst Jobs in Salem, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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