Help Desk Analyst Jobs in Salem, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Customer Support Analyst (Information System Specialist 5)
- Salem, OR
- 2 days ago
- Salem, OR
- 2 days ago
Initial Posting Date: 04/18/2025 Application Deadline: 04/28/2025 Agency: Department of Consumer & Business Services Salary Range: $5,638 - $8,525 Position Type: Employee Position Title: Customer...
Building operators and security teams across dynamically evolving verticals depend on our mobile- and cloud-enabled technologies for access control, intrusion detection, and locking solutions to help...
Service Desk Technician (Information Systems Specialist 3)
- Salem, OR
- 5 days ago
- Salem, OR
- 5 days ago
Initial Posting Date: 04/15/2025 Application Deadline: 04/29/2025 Agency: Oregon Health Authority Salary Range: $4,654 - $7,033 Position Type: Employee Position Title: Service Desk Technician...
Accounting Specialist - Help Desk - Technology & Information Services
- Albany, OR (23 miles from Salem, OR)
- 16 days ago
- Albany, OR (23 miles from Salem, OR)
- 16 days ago
1.0 FTE on a 260 day work calendarLocation: Albany, ORCompetitive salary and benefits package If you are interested in this position you can:Apply at We are most interested in finding the best...
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
NDT Level II Technician - X-Ray Reader
- Albany, OR (23 miles from Salem, OR)
- 90+ days ago
- Albany, OR (23 miles from Salem, OR)
- 90+ days ago
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Salem, OR
- 27 days ago
- Salem, OR
- 27 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
EDB Senior Support Engineer II in Salem , Oregon A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkLaw Enforcement Data Systems (LEDS) Helpdesk Specialist Public Service Representative 4
- Salem, OR
- 45+ days ago
- Salem, OR
- 45+ days ago
Initial Posting Date: 02/20/2025 Application Deadline: 05/21/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Salem, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »