Help Desk Analyst Jobs in Oregon
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
Desktop Support Technician (Information Systems Specialist 4)
- Medford, OR
- 8 hours ago
- Medford, OR
- 8 hours ago
Good understanding of the Windows Operating Systems and how to fix issues that occur in it....
, database, sql, sql server, sql database Top Skills Details cad software,cad program,Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Technical support,cad/cam,cam software...
A Company in Bend, OR is hiring a Help Desk Support Technician to join the team for a great long term opportunity! This role has the opportunity to work hybrid remote after training!...
Troubleshoot operating systems and network issues on desktop PCs and servers. Mentor and cross-train IT. Perform other related duties as assigned....
Cloud Support Engineer - Containers, Support Engineering
- Portland, OR
- 1 day ago
- Portland, OR
- 1 day ago
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador...
Plan, install, remove, troubleshoot, update, and configure software and the operating system on staff workstations....
Enterprise Monitoring & Support Specialist I - Remote NEW
- Oregon City, OR
- 1 day ago
- Oregon City, OR
- 1 day ago
Enterprise Monitoring & Support Specialist I - Remote CGI Yesterday Secret Unspecified Unspecified Oregon City, OR (ON-SITE/OFFICE) .video-wrapper svg U.S. - What we do matters By playing this...
IT Support Technician - Onsite Location: Prineville OR (Onsite position) Experience: 3-4 years Please note, this role is not able to offer visa transfer or sponsorship now or in the future*...
This is an opportunity to work for one of the top local firms in the area, which is rated as one of the best places to work in the State of Oregon. They provide growth opportunities, excellent...
Cook Solutions Group is hiring for a NOC Technician/Technical Help Desk Technician with excellent customer service, communication, and time management skills, a professional attitude and...
Set up and oversee inventory of equipment for employee use, ensuring proper installation of cables, operating systems, software applications or any other appropriate hardware....
What you will be doing: As a Help Desk Technician (Information Systems Specialist 4) you will be a part of the Help Desk supporting the agency staff with their technological needs while providing top...
The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...
Remote Work. * Installs, configures, maintains, supports, and optimizes corporate Desktop and Laptop computers including hardware and application diagnosing and troubleshooting and reimaging of operating systems...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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