Help Desk Analyst Jobs in Brownsville, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
- Eugene, OR (19 miles from Brownsville, OR)
- 22 hours ago
- Eugene, OR (19 miles from Brownsville, OR)
- 22 hours ago
, database, sql, sql server, sql database Top Skills Details cad software,cad program,Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Technical support,cad/cam,cam software...
Clinical Systems Support Analyst
- Springfield, OR (19 miles from Brownsville, OR)
- 7 days ago
- Springfield, OR (19 miles from Brownsville, OR)
- 7 days ago
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified...
- Eugene, OR (19 miles from Brownsville, OR)
- 19 days ago
- Eugene, OR (19 miles from Brownsville, OR)
- 19 days ago
Product Support Specialist University of Oregon - 4.3 Eugene, OR Job Details Full-time $17.52 - $27.81 an hour 1 day ago Benefits Health insurance Paid time off Retirement plan Qualifications...
Part-time Administrative Support Specialist
- Eugene, OR (19 miles from Brownsville, OR)
- 90+ days ago
- Eugene, OR (19 miles from Brownsville, OR)
- 90+ days ago
AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and...
Demographic Data for Brownsville, OR
Moving to Brownsville, OR? Find some basic demographic data about Brownsville, OR below.
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Salary for Help Desk Analyst Jobs in Brownsville, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brownsville, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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