Help Desk Analyst Jobs in Norman, OK
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
BIM Coordinator/Desktop Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 hour ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 hour ago
Guernsey is a visionary, dynamic, and 100% employee-owned firm looking for a BIM Coordinator/Desktop Support Specialist to help lead the charge on innovative, sustainable, and community-centered...
Advanced Technical Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 21 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 21 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Oklahoma City, OK (17 miles from Norman, OK)
- 21 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 21 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Help Desk Oklahoma City, OK 731095921 Posted: 04/17/2025 Industry: Clerical Job Number: 45449222 Pay Rate: $17.74 / hour Job Description Position: Help Desk Specialist Location: Oklahoma City, OK...
Provider Internet HelpDesk-HYBRID (OK)
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Job Title : Desktop Support Location : 87000 Crossroads Mall, Oklahoma City, OK 73149 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to...
2025-2026: Technology Support Specialist: Adm
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
Installs computer hardware, operating systems software and other softwares. Assists in any projects undertaken involving technology equipment and network access as required....
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...
Contingent Workforce Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 20 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 20 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
Familiarity with both the Windows and Mac operating systems. Capability to multi-task and address changing priorities is a must....
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: Help Desk Technician I Transform technology into opportunity...
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Oklahoma City, OK (17 miles from Norman, OK)
- 27 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 27 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Senior Technical Support Engineer
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
The Manager of IT Support Services reports directly to the Director of IT Services and will directly supervise a myriad of key IT functions, including managing the IT Specialists team to ensure...
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Norman, OK
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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