Help Desk Analyst Jobs in Oklahoma
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Diagnose and resolve issues with Windows OS operating systems, Microsoft 365, Google workspace, Enterprise applications, and VPNs....
Help Desk Oklahoma City, OK 731095921 Posted: 04/17/2025 Industry: Clerical Job Number: 45449222 Pay Rate: $17.74 / hour Job Description Position: Help Desk Specialist Location: Oklahoma City, OK...
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Routinely upgrade software and operating systems with latest security patches. Document hardware locations and configurations with IT inventory system....
Odyssey Information Services is seeking a Help Desk Analyst to support a cutting-edge IT environment in the aerospace and defense industry....
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
Jay Public Schools Job Description IT Support Technician Reports to: Assistant Superintendent and Superintendent Supervises: n/a Qualifications: High School Diploma and Technical school training...
Job Title : Desktop Support Location : 87000 Crossroads Mall, Oklahoma City, OK 73149 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to...
Overview Facet is on a mission to make the world safer, healthier and more productive. Facet is a global leader in aviation & refined fuel filtration with more than 75 years of providing...
2025-2026: Technology Support Specialist: Adm
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
Installs computer hardware, operating systems software and other softwares. Assists in any projects undertaken involving technology equipment and network access as required....
Knowledge of the operation of a variety of computer software and hardware, including operating systems, word processing, database, and spreadsheet applications....
systems....
JOB SUMMARY: Responsible for maintaining and supporting the Help Desk and new systems including network installations, personal computers support and maintenance, and infrastructure development....
Job Summary Maintain daily technical operations at the campus level. Supervise the campus technicians along with providing technical support to customers. Essential Duties Provide technical...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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