Help Desk Analyst Jobs in Enon, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
F-35 Junior Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 2 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 2 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
F-35 Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 3 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 3 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
IT SUPPORT TECHNICIAN - Flex Shift
- Clayton, OH (21 miles from Enon, OH)
- 5 hours ago
- Clayton, OH (21 miles from Enon, OH)
- 5 hours ago
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also...
- Beavercreek, OH (16 miles from Enon, OH)
- 2 days ago
- Beavercreek, OH (16 miles from Enon, OH)
- 2 days ago
SUMMARY Arcticom, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Help Desk Admin Lead for Flites and Beavercreek, OH. We are seeking an experienced Help Desk...
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 4 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 4 days ago
Experience with Linux/Unix operating systems. Familiarity with HPC scheduling systems (e.g., Slurm, PBS)....
Technical Support Specialist Job details Posted 28 February 2025 Location Enon, OH Job type Permanent Reference 955534 Job description Job Description Uses remote tools and cloud technology to...
LSC Senior Systems Customer Support Engineer (Onsite)
- Wpafb, OH (7 miles from Enon, OH)
- 12 days ago
- Wpafb, OH (7 miles from Enon, OH)
- 12 days ago
Date Posted: 2025-02-25 Country: United States of America Location: PW229: Wright-Patterson AFB 4375 Chidlaw Road Rm S021, WPAFB, OH, 45433 USA Position Role Type: Onsite Pratt & Whitney is...
at Digital Intelligence Systems, LLC (DISYS) in Enon, Ohio, United States Job Description Support - Desktop Analyst Mid Job details Posted 21 February 2025 Location Enon, OH Job type Permanent...
*Onsite | Enon, OH* The Deskside Support Analyst role performs advanced service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs....
Our client is seeking a Desktop Analyst for a 9-month contract in Enon, OH. You will be working an onsite schedule. Contract Duration: 9 Months Required Skills & Experience Associate degree in...
Desktop Support Analyst Enon, OH 9 months Laptop setup/deployment Ability to research and resolve issues. Capable of working in a fast-paced environment Excellent verbal communication skills and...
F-35 Help Desk Specialist - Onsite - Active Secret Required
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 19 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 19 days ago
system REQUIREMENTS 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer Experience providing...
Summary: The Deskside Support Analyst role performs advanced service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs. The position...
Computer User Support Specialist
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 30+ days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 30+ days ago
Overview The Computer Help Desk Technician provides technical support to government customers, maintaining computer systems, printers, VoIP telephones, and manages IT asset inventory. This role...
Senior Computer User Support Specialist
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 30+ days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 30+ days ago
Overview The Computer Help Desk Technician provides technical support to government customers, maintaining computer systems, printers, VoIP telephones, and manages IT asset inventory. This role...
Demographic Data for Enon, OH
Moving to Enon, OH? Find some basic demographic data about Enon, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Enon, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Enon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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