Help Desk Analyst Jobs in Beavercreek, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
F-35 Junior Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 2 days ago
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 2 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
F-35 Help Desk Specialist Secret clearance
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 3 days ago
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 3 days ago
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
IT SUPPORT TECHNICIAN - Flex Shift
- Clayton, OH (20 miles from Beavercreek, OH)
- 5 hours ago
- Clayton, OH (20 miles from Beavercreek, OH)
- 5 hours ago
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also...
- Springboro, OH (10 miles from Beavercreek, OH)
- 2 days ago
- Springboro, OH (10 miles from Beavercreek, OH)
- 2 days ago
Install, configure, and maintain operating systems and software applications. Assist with account provisioning and password resets....
SUMMARY Arcticom, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified Help Desk Admin Lead for Flites and Beavercreek, OH. We are seeking an experienced Help Desk...
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 4 days ago
- Wright Patterson AFB, OH (11 miles from Beavercreek, OH)
- 4 days ago
Experience with Linux/Unix operating systems. Familiarity with HPC scheduling systems (e.g., Slurm, PBS)....
- Wilmington, OH (17 miles from Beavercreek, OH)
- 8 days ago
- Wilmington, OH (17 miles from Beavercreek, OH)
- 8 days ago
Job Description: With the impending rollout of Windows 11 and the subsequent relocation of the Desktop Services team to the Tech Center building, there is an urgent need to hire a new IMT-Desktop...
- Enon, OH (16 miles from Beavercreek, OH)
- 9 days ago
- Enon, OH (16 miles from Beavercreek, OH)
- 9 days ago
Technical Support Specialist Job details Posted 28 February 2025 Location Enon, OH Job type Permanent Reference 955534 Job description Job Description Uses remote tools and cloud technology to...
- Mason, OH (23 miles from Beavercreek, OH)
- 11 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 11 days ago
Join a team recognized for leadership, innovation and diversity Join a team that designs, develops and integrates highly complex software applications within Honeywell [SBG]. You will be an active...
LSC Senior Systems Customer Support Engineer (Onsite)
- Wpafb, OH (11 miles from Beavercreek, OH)
- 12 days ago
- Wpafb, OH (11 miles from Beavercreek, OH)
- 12 days ago
Date Posted: 2025-02-25 Country: United States of America Location: PW229: Wright-Patterson AFB 4375 Chidlaw Road Rm S021, WPAFB, OH, 45433 USA Position Role Type: Onsite Pratt & Whitney is...
- Enon, OH (16 miles from Beavercreek, OH)
- 13 days ago
- Enon, OH (16 miles from Beavercreek, OH)
- 13 days ago
at Digital Intelligence Systems, LLC (DISYS) in Enon, Ohio, United States Job Description Support - Desktop Analyst Mid Job details Posted 21 February 2025 Location Enon, OH Job type Permanent...
Substitute Support Engineer - IT Department
- Mason, OH (23 miles from Beavercreek, OH)
- 15 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 15 days ago
hr - Part Time Up to 28/hrs per week QUALIFICATIONS: High school diploma or equivalent; Associate's Degree in related area preferred CompTIA A+ and Network+ certified or close to completion Windows Operating...
Substitute Support Engineer - IT Department
- Lebanon, OH (15 miles from Beavercreek, OH)
- 16 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 16 days ago
hr - Part Time Up to 28/hrs per week QUALIFICATIONS: High school diploma or equivalent; Associate's Degree in related area preferred CompTIA A+ and Network+ certified or close to completion Windows Operating...
- Enon, OH (16 miles from Beavercreek, OH)
- 19 days ago
- Enon, OH (16 miles from Beavercreek, OH)
- 19 days ago
*Onsite | Enon, OH* The Deskside Support Analyst role performs advanced service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs....
- Enon, OH (16 miles from Beavercreek, OH)
- 19 days ago
- Enon, OH (16 miles from Beavercreek, OH)
- 19 days ago
Our client is seeking a Desktop Analyst for a 9-month contract in Enon, OH. You will be working an onsite schedule. Contract Duration: 9 Months Required Skills & Experience Associate degree in...
Demographic Data for Beavercreek, OH
Moving to Beavercreek, OH? Find some basic demographic data about Beavercreek, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Beavercreek, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Beavercreek, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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