Help Desk Analyst Jobs in Woodbridge, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 248 Jobs

IT Support Manager

  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 hour ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 hour ago

We're Underdog.**** The fastest-growing sports gaming company - ever. We build innovative games, products, and experiences for American sports fans. We're here to shake up the fastest growing...

Remote Work

Advanced Technical Support Specialist

  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Computer Support Specialists

  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago

17171Old Westbury, NY 11568Computer Support SpecialistsDOEContractOPEN Subject=IIT Career Site/Resume for JobID=17171 (Computer Support Specialists) in Old Westbury NY 11568 (ALL) Estimated...

Level 1 Desktop Support

  • Madison, NJ (15 miles from Woodbridge, NJ)
  • 1 day ago
  • Madison, NJ (15 miles from Woodbridge, NJ)
  • 1 day ago

Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...

Service Desk-Technician

  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago

Fitch Group is currently seeking a Service Desk-Technician based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and...

Technical Support Engineer

  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 1 day ago

About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based...

Client Helpdesk Specialist

  • Middletown, NJ (14 miles from Woodbridge, NJ)
  • 1 day ago
  • Middletown, NJ (14 miles from Woodbridge, NJ)
  • 1 day ago

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a...

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support- 5 Days Onsite

  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago

Desktop Support- 5 Days Onsite Desktop Support - Onsite Role- 5 Days Onsite Location - NYC, NY Long Term The Support Analyst will provide support to End Users on a variety of computing issues. Job...

Senior Help Desk Technician

  • Iselin, NJ (1 mile from Woodbridge, NJ)
  • 2 days ago
  • Iselin, NJ (1 mile from Woodbridge, NJ)
  • 2 days ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security...

Staff CICS Support Engineer

  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Desktop Support

  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 2 days ago

Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...

Desktop Support Technician

  • Somerset, NJ (12 miles from Woodbridge, NJ)
  • 2 days ago
  • Somerset, NJ (12 miles from Woodbridge, NJ)
  • 2 days ago

Role: Field Service/Desktop Support Technician Location: Somerset, NJ Duration: 6+ months This role will be to provide overall hardware/software support to employees and incoming new hires. The...

AMDS Support Engineers needed for Remote Job

  • Cranbury, NJ (20 miles from Woodbridge, NJ)
  • 2 days ago
  • Cranbury, NJ (20 miles from Woodbridge, NJ)
  • 2 days ago

Send resumes along with Visa and expected bill rates on C2C/W2 and share it to NOTE: NO H1's / OPT's/EAD's/TN Candidates please. Role : AMDS Support Engineers Location: Remote (EDT) Duration: 3...

Remote Work

Production Support Engineer - Rates Front Office Technology (VP)

  • New York, NY (20 miles from Woodbridge, NJ)
  • 3 days ago
  • New York, NY (20 miles from Woodbridge, NJ)
  • 3 days ago

Are you someone who enjoys solving problems and loves taking on new challenges? Are you an ardent learner who is always looking to improve? Want to learn more about financial products? Great news,...

Demographic Data for Woodbridge, NJ

Moving to Woodbridge, NJ? Find some basic demographic data about Woodbridge, NJ below.


Local
National
19,839
846
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Woodbridge, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Woodbridge, NJ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Woodbridge, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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