Help Desk Analyst Jobs in New Jersey
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Overview Join our IT team as a Summer Intern and play a vital role in supporting our technological infrastructure while leveraging analytics to drive decision-making. This internship will focus on...
Auditorium Support Engineer (TriCaster Experience Required)
- East Hanover, NJ
- 3 hours ago
- East Hanover, NJ
- 3 hours ago
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
Forbes is seeking an IT Support Analyst for a temporary assignment. This role will involve a variety of tasks centered around managing user accounts as well as managing computers through...
IT Help Desk/Tech Support Location: Ridgefield Park, NJ Duration: Long Term Travel up to 10 % of the time. Job Description" Serving as an escalation point of contact for internal applications,...
Job Req ID: 25247 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,...
Responsibilities Includes: Successfully troubleshoot issues for technical assistance, both independently and in collaboration with Senior Help Desk Analyst, using all available technical resources Record...
Operating Systems and Device Management: Provide support for all versions of Windows operating systems and Mac OS. Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels....
Knowledge of the operating systems of Windows 7, Windows 10, Apple iPhone, Apple iPad. Some knowledge of Windows Server with a focus on Windows Active Directory, DHCP, DNS....
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
Customer Support Specialist - Northeast Remote About Us Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we're saving...
System Experience with File Site Working knowledge of Citrix Excellent problem-solving, analytical, and evaluative skills Flexibility to work during off-hours as needed to address end-user requests...
Requisition ID: 107772 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health...
Deployment Lead / IT Support Analyst III (US)
- Mount Laurel, NJ
- 2 days ago
- Mount Laurel, NJ
- 2 days ago
System, Web Browsers and Internet Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores....
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. Were developing generalized...
Demographic Data for New Jersey
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Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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